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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,211 Reviews

3,211 Reviews of Honda of Valley Stream - Service Center

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May 09, 2025

Staff was courteous and quick. On pick up they got me on my way in 5 minutes More

by CAKE1958
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear the staff was efficient and made your pick-up process quick and easy. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 09, 2025

This is a horrible dealership, and I'm highly disappointed in the service that I was offered. I went in to Honda Valley Stream to get a part installed, and check an issue on why my car wasn't sta More

by Christian.Dugue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Honda of Valley Stream responded

We are sorry you feel this way. When the vehicle came to us there were no dash lights on, and the vehicle was operating fine. As per the history stored code and our diagnostics resulting showing no hard failure, we suggested relearning / resetting the idle system. This was completed with your understanding that there may be further diagnosis and repairs needed. Yes, it is unfortunate that it went bad immediately, hence our apologies and prompt replacement of the throttle body assembly at no charge to you. In reference to the "starter" replacement, perhaps that interaction was with another facility? As we never spoke about or did any repairs related to the starter motor. Please feel free to reach out to our assistant service manager, Tony Vicente at 516-285-6655, ext. 126 to further discuss your concerns.

May 08, 2025

Excellent help from the dealer. They give us advice and full support to buy the car. Kazi kamal , he help us a lot to buy the car. More

by ferdousiusa23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind feedback! We're glad the team, especially Kazi, was able to provide helpful guidance and full support throughout your car-buying experience. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 07, 2025

Briyanna was very helpful and professional. She personally came over to find me to let me know my car was fixed. Also the facility was clean and the seating was comfortable. More

by HERZLICHJEFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind feedback! We're glad Briyanna provided such attentive service and that your visit was comfortable from start to finish. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 06, 2025

Jessica is very professional and knowledgeable in what she does. I’m happy I was able to work with them! More

by RANIQUEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad Jessica provided such knowledgeable and professional support during your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 06, 2025

Great service and I appreciate all the services that were provided to me. I highly recommend this dealer. More

by dominiquefowler71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words and recommendation! We're so glad you had a positive experience and appreciated the service you received. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 30, 2025

Clean, orderly and delivery as promised the services request in a timely manner. Staff were polite and helpful too. Would recommend to others More

by DKYV71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad everything was completed as expected and that the team made your visit a pleasant one. We appreciate your recommendation, and if there’s anything else we can assist with, please don’t hesitate to reach out!

April 30, 2025

Very organized reception with a very polite staff. The facilities were very clean this was my first time and would not hesitate to turn!! More

by mjctotally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad your first visit was a positive one and that the team and facility made a strong impression. We look forward to welcoming you back—if there’s anything else we can assist with, please don’t hesitate to reach out!

April 29, 2025

Thank for servicing my car professionally. I am so happy for the way you do business with people More

by MICKLET9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're thrilled to hear you were happy with the service and the way you were treated. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 29, 2025

Very good service they let you know what needs to be done with your car More

by yqueen3620@ aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you felt well-informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!