Honda of Valley Stream - Service Center
Valley Stream, NY
3,226 Reviews of Honda of Valley Stream - Service Center
I was in for an inspection and I was there in August for an oil change. Everyone was courteous and friendly plus they got me out in about an hour. an oil change. Everyone was courteous and friendly plus they got me out in about an hour. More
My vehicle is less than 6 months old and I was t having an issue with the audio system. After I explained the problem I was experiencing and the service advise felt it was necessary to advised me that "if an issue with the audio system. After I explained the problem I was experiencing and the service advise felt it was necessary to advised me that "if I did something to audio system I would have pay" To insinuate that I cause the issue was inappropriate. He advised me that they would not be able complete a diagnostic on my vehicle today and I would have to leave it overnight. He stated he would call me following day with an update. When I did not receive a call my 1:00 PM the following I called the service advisor. I got his voicemail and left a message. 2 hours past and there was not return call. I called again in effort see if my vehicle would be ready for pick or not so I could plan accordingly. I spoke with a staff member and requested a return call. I received a text message about an hour later advising me they were still working on my vehicle. To make the experience even worse if the fact he refused to accept my maintenance plan. More
Excellent and efficient! wonderful service and great prices for service and diagnostics for the car. wonderful service and great prices for service and diagnostics for the car. More
Alex Marcel knows his business! ! Great customer service, professional and kept in constant contact with me!! Highly recommend Honda of Valley Stream. ! Great customer service, professional and kept in constant contact with me!! Highly recommend Honda of Valley Stream. More
Great service always professional and the wait is never to long I recommend y’all service to all my friends to long I recommend y’all service to all my friends More
Frank the customer service representative was outstanding. He was professional, knowledgeable, patient and thorough while informing me and preparing me for what was to happen. outstanding. He was professional, knowledgeable, patient and thorough while informing me and preparing me for what was to happen. More
I was charged for 2 tires and battery for remote after purchasing my car in 3 months purchasing my car in 3 months More