Honda of Valley Stream - Service Center

I was in for an inspection and I was there in August for an oil change. Everyone was courteous and friendly plus they got me out in about an hour. an oil change. Everyone was courteous and friendly plus they got me out in about an hour. More

My vehicle is less than 6 months old and I was t having an issue with the audio system. After I explained the problem I was experiencing and the service advise felt it was necessary to advised me that "if an issue with the audio system. After I explained the problem I was experiencing and the service advise felt it was necessary to advised me that "if I did something to audio system I would have pay" To insinuate that I cause the issue was inappropriate. He advised me that they would not be able complete a diagnostic on my vehicle today and I would have to leave it overnight. He stated he would call me following day with an update. When I did not receive a call my 1:00 PM the following I called the service advisor. I got his voicemail and left a message. 2 hours past and there was not return call. I called again in effort see if my vehicle would be ready for pick or not so I could plan accordingly. I spoke with a staff member and requested a return call. I received a text message about an hour later advising me they were still working on my vehicle. To make the experience even worse if the fact he refused to accept my maintenance plan. More

Excellent and efficient! wonderful service and great prices for service and diagnostics for the car. wonderful service and great prices for service and diagnostics for the car. More

Alex Marcel knows his business! ! Great customer service, professional and kept in constant contact with me!! Highly recommend Honda of Valley Stream. ! Great customer service, professional and kept in constant contact with me!! Highly recommend Honda of Valley Stream. More

Wonderful and Easy dropping of my car, Richard helped me out to understand what needs to be done. Facility is clean and spacious out to understand what needs to be done. Facility is clean and spacious More

Great service always professional and the wait is never to long I recommend y’all service to all my friends to long I recommend y’all service to all my friends More

Frank the customer service representative was outstanding. He was professional, knowledgeable, patient and thorough while informing me and preparing me for what was to happen. outstanding. He was professional, knowledgeable, patient and thorough while informing me and preparing me for what was to happen. More

Everything is fine, and Honda of Valley Stream is very professional all around. Thank you for everything! professional all around. Thank you for everything! More

I was charged for 2 tires and battery for remote after purchasing my car in 3 months purchasing my car in 3 months More

Easy scheduling an appointment. Service center was nice and comfortable to be in while waiting for my car. Service center was nice and comfortable to be in while waiting for my car. More