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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,226 Reviews

3,226 Reviews of Honda of Valley Stream - Service Center

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September 22, 2022

I was in for an inspection and I was there in August for an oil change. Everyone was courteous and friendly plus they got me out in about an hour. More

by raynman719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

September 21, 2022

My vehicle is less than 6 months old and I was t having an issue with the audio system. After I explained the problem I was experiencing and the service advise felt it was necessary to advised me that "if More

by Wesley
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

September 21, 2022

Excellent and efficient! wonderful service and great prices for service and diagnostics for the car. More

by YVESLINE.AUGUSTESWANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

September 18, 2022

Alex Marcel knows his business! ! Great customer service, professional and kept in constant contact with me!! Highly recommend Honda of Valley Stream. More

by KFF6197
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate the recommendation and look forward to working with you again in the future!

September 16, 2022

Wonderful and Easy dropping of my car, Richard helped me out to understand what needs to be done. Facility is clean and spacious More

by willusa2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 20, 2022 -

Honda of Valley Stream responded

Will - hank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

September 15, 2022

Great service always professional and the wait is never to long I recommend y’all service to all my friends More

by man72222
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Honda of Valley Stream responded

Thanks for the recommendation! We appreciate it!

September 14, 2022

Frank the customer service representative was outstanding. He was professional, knowledgeable, patient and thorough while informing me and preparing me for what was to happen. More

by EXODUS728
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 20, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

September 12, 2022

Everything is fine, and Honda of Valley Stream is very professional all around. Thank you for everything! More

by sjlucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the person's name who helped me, but he was very nice.
Sep 14, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

September 12, 2022

I was charged for 2 tires and battery for remote after purchasing my car in 3 months More

by VWATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Honda of Valley Stream responded

We apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to me directly at your earliest convenience and we'll ensure you have a pleasurable shopping experience. I will deal with you directly. Sincerely, Jay Rosenthal, General Manager, 516 341-7217, jrosenthal@hondaofvalleystream.com

September 11, 2022

Easy scheduling an appointment. Service center was nice and comfortable to be in while waiting for my car. More

by MBomser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 14, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

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