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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,252 Reviews

3,252 Reviews of Honda of Valley Stream - Service Center

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October 22, 2021

Courteous employees. Fast service. Clean facility. Comfortable waiting room. Shuttle service. Clear and understandable paperwork. More

by MALISHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer, Joseph Agbato
Oct 25, 2021 -

Honda of Valley Stream responded

Malishia - thank you for your kind words! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

October 22, 2021

Very friendly, clean and quick. I know Covid restricts food but coffee, tea would be nice More

by SIOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat was wonderful!!! Made my appt. with her over the phone.
Oct 25, 2021 -

Honda of Valley Stream responded

Thank you for your kind words! We appreciate the feedback and look forward to working with you again in the future at Honda of Valley Stream!

October 21, 2021

Cedric was very helpfull. The service department was very clean. Wasn't concerned at all with any Covid issues More

by gapmcm518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric
Oct 22, 2021 -

Honda of Valley Stream responded

Thank you for your wonderful review! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

October 21, 2021

The experience was great from the service rep to the mechanic David and I got a free wash More

by CELICA382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
Oct 22, 2021 -

Honda of Valley Stream responded

Thank you for your wonderful review! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

October 21, 2021

Had a great experience I will definitely be back for my future service needs thank you More

by johnpaulick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer, Joseph Agbato
Oct 22, 2021 -

Honda of Valley Stream responded

John - thank you for your wonderful review! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

October 20, 2021

Service was good. If bringing your car on a Saturday, give yourself several hours. They are very busy. More

by pmgr65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cedric
Oct 21, 2021 -

Honda of Valley Stream responded

Thank you so much for your patience! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

October 20, 2021

I had an excellent experience I will be back and tell all my friends to come by More

by johnpaulick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer, Joseph Agbato
Oct 21, 2021 -

Honda of Valley Stream responded

John - thank you for your wonderful review! We appreciate the recommendation and look forward to working with you again in the future at Honda of Valley Stream!

October 20, 2021

Used to be a great shop but now it looks good but can’t get an appointment, tried to sell a brake job that wasn’t needed and seem understaffed. More

by loree218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know who handled my service. Never saw anyone.
Oct 22, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Meija 516-812-5302

October 20, 2021

things went, fast , nice and easy . i was in and out in due time i waited at the at the service place and my car was well taken care of More

by lenn82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmer
Oct 21, 2021 -

Honda of Valley Stream responded

Thank you for your wonderful review! We appreciate the recommendation and look forward to working with you again in the future at Honda of Valley Stream!

October 20, 2021

This time the guy who hand back my car to me did not clean my car. More

by JACKEI0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
Oct 22, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to provide valuable feedback about your experience with Honda of Valley Stream. We apologize for the oversight and ensure it won't happen again.

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