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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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December 12, 2020

I always have a wonderful experience when I come and deal with Clara!...she goes out of her way to make sure that I am fully satisfied before I leave. She is a total asset to your company!....Linda Rochester More

by linroch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Honda of Valley Stream responded

Linroch, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 11, 2020

It was a great service and extra customer care from Agent Clara Torres. All marks were excellently satisfactory. I have been a long time customer and have experienced the progress through the years. More

by LUHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Honda of Valley Stream responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

I have had a working relationship with Honda of VS over 30 years, servicing my vehicles. One of which is my '93 civic. The service and professionalism on all levels, from check-in to payment is exceptional More

by OTRA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry - the mechanic
Dec 17, 2020 -

Honda of Valley Stream responded

Hi Otra2000, thank you so much for your positive comments about Honda Of Valley Stream! We can't wait to see you again, have a great day.

December 11, 2020

Alex Marcel and Clara Torres are extremely good in their work and very supportive. Their customer service skills are unquestionably one of the best at Honda. More

by MANSARAYFODAY867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Honda of Valley Stream responded

Mansarayfoday867, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

Was given one price over the phone and was given another price in person. Asked if extended warranty may apply and was told too late to try because it’s almost time for them to go home. Too pricey. More

by ehill73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Honda of Valley Stream responded

Ehill73, we truly appreciate your honest feedback. If you are willing to give us another chance, please reach out to us at (516) 285-8036 to speak to our manager directly.

December 10, 2020

I took my vehicle to this dealership and the service was horrible. They misdiagnosed the vehicle and charged me almost $500 to do nothing, while quoting me over $2000 to fix the wrong thing. I took it to More

by MROSEMC24
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Honda of Valley Stream responded

Hi Mrosemc24, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for leaving feedback. Please reach out to us at (516) 285-8036 so we may identify ways to improve your experience.

December 10, 2020

I do like your services and I strongly recommend Honda of Valley stream to everyone who has Honda or other brand of vehicle. Thanks a lot More

by ATAKEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

I have been having my Hondas serviced here for many years. I recommend this dealer because of the excellent and quick service in the service department. The facility is clean and safe. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

M, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you have any further questions, please don't hesitate to reach out!

December 10, 2020

The staff was friendly and efficient though I did not meet the technicians. The wait was a little long. There was more than adequate ability to social distance. More

by KNICOLEAU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

Hi Knicoleau, thank you so much for your positive comments about Honda Of Valley Stream! Thank you again for leaving us this response!

December 10, 2020

Past experiences were positive, but felt totally taken advantage of this time. Brought car in for inspection, and was overwhelmed with the number of services they suggested. Never paid for inspection at More

by LIBRARYGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 17, 2020 -

Honda of Valley Stream responded

Hi Librarygirl, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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