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Honda of Valley Stream - Service Center
Valley Stream, NY
3,234 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,234 Reviews of Honda of Valley Stream - Service Center
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December 30, 2020
Always a pleasure coming in to have my car serviced. The team members are all very professional. The time spent waiting on the car to be serviced is with a good time frame. team members are all very professional. The time spent waiting on the car to be serviced is with a good time frame. More
by joannetommy4048
Verified CustomerEmployees Worked With
December 29, 2020
Service was satisfactory. Everyone from the greeter ,Stephanie (service advisor), service technician an the cashier performed their jobs efficiently leading to another positive service experience. ,Stephanie (service advisor), service technician an the cashier performed their jobs efficiently leading to another positive service experience. More
by marcsf73
December 28, 2020
Your service is wonderful. All of your employees are friendly and helpful. I always feel that you are honest and care that my car is safe for me to drive in. That says a lot to an elderly woman who no l friendly and helpful. I always feel that you are honest and care that my car is safe for me to drive in. That says a lot to an elderly woman who no longer has her husband to always check. Your two girls who I speak to on the phone when making appointments are always always so friendly and kind that I feel like they’re friends. Thank you! More
by JOAN.PRINCE54
Employees Worked With
December 28, 2020
Marcel was a pleasure to work with and had my recall problem fixed in an extremely short time. I highly recommend Valley Stream service department. problem fixed in an extremely short time. I highly recommend Valley Stream service department. More
by noel4439
Employees Worked With
December 28, 2020
The assistance by your workers was great. Clara was super. The timing of the completion of the service was spot on. All issues on the car was addresses. super. The timing of the completion of the service was spot on. All issues on the car was addresses. More
by allongf
Employees Worked With
December 27, 2020
The service was satisfactory. My appointment was routine and there were no issues. The waiting room was comfy and a nice place to relax while waiting. and there were no issues. The waiting room was comfy and a nice place to relax while waiting. More
by KAMOS_ONE
Employees Worked With
No name
December 26, 2020
I towed my car to Honda to have the bumper checked because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. als because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. also It was not fixed correctly due to the underlining once ordered and put in was not clipped in. It was hanging! The new manager when originally came had poor customer service without empathy for the scenario. The labor charge was so expensive with poor service. Had to make freq travels back and forth and had to examine my care myself. Marcel had good customer service . The manager was not helpful. More
by MSCAMILLEG
Employees Worked With
December 25, 2020
The folks at both sales and service are always a delight. They go above and beyond to help me every time I come in for anything They go above and beyond to help me every time I come in for anything More
by AJ1993
December 25, 2020
Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More
by 73MELANIE
December 25, 2020
Nothing was done to my car, charged for 5 mins of so called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The re called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The representative didn’t even call me to let me know she(Clara) was leaving and someone will be taking over my account.I paid for remote starter when I purchased the vehicle , it stopped working after my battery died I asked to have it looked at they said they don’t look at aftermarket stuff it was installed by them. They didn’t even explain to me the issues with my abs system until I came back demanding to speaking to a manager.then he told me my part will cost a lot I said no one told me it need replacement because I would pay to get it done. They just gave me back my car and said come back after the holidays That’s ridiculous. My car sat in the parking lot never touched until came in to get my car back they said we’ll check it now after 5 mins they charged me for 1 hr of labor when my car wasn’t checked for 1 hr. They’re horrible, disorganized ,no communication. Managers do not talk to customers if they have concerns you have to demand to speak to one because their hiding in their office. Also the manager tried to lie and say I didn’t have an appointment when I have two appointments booked one for 12/17 I rescheduled to 12/22 lied said I was a walk in I have an email and text message reminder for my appointments. He’s liar and thief charge people money for services not done. I will never purchase another Honda vehicle again the service center employees are horrible do not provide services and charge for labor.NEVER had a dealership tell me to come back after the holidays when Im having sensor problems. More
by KB
