Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

Sort by
December 01, 2024

I bought in my 2024 CRV to greased and install a spring in the steering box as per the Honda Safety recall letter. I scheduled my service asap once I received my official letter from Honda but someone canc More

by dc5644
Service Time
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We apologize for the scheduling mishap but are glad to hear that Willie Mejia stepped in and ensured your service was handled promptly and professionally. Your safety and satisfaction are our top priorities, and we appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 29, 2024

Knowledgeable and excellent customer service. Helpful with both cars Honda’s I bring to valley stream Honda. More

by myeldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that our team has consistently provided knowledgeable and excellent service for both of your Hondas. Your trust and satisfaction mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 28, 2024

The client rep Mark was very courteous and responsive to questions and able to provide reasonable answers and cost estimates for the work. More

by TNAGEER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that Mark provided courteous and responsive service, ensuring your questions were answered and cost estimates were clear. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

Brandon was rude and dismissive. I did not feel comfortable completing the service for my vehicle. More

by andersonsekenya
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 27, 2024

clara torres is a very helpful and nice person shes very knowledgeable and accomodating too More

by nsinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that Clara provided you with such helpful and accommodating service. Her knowledge and dedication are truly valued by our team. If there’s anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

There was great communication about what was required of me prior to the visit and how long the car would take to service. Easy scheduling and upfront discussion of cost. More

by shivonialex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Honda of Valley Stream responded

We’re glad to hear that the communication was clear and scheduling was straightforward. Providing upfront details about service and costs is part of our commitment to making the process smooth and stress-free. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 26, 2024

The entire team at the service department, including Clarax Torees, demonstrated a high level of professionalism. My car was serviced promptly and thoroughly. More

by olaitanfalade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re delighted to hear that our service team provided you with a professional and efficient experience. Ensuring thorough and timely service is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

November 26, 2024

Very good service very prompt and efficient and they where very good scheduling the appointment More

by mitchellnicholas516
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear that everything was handled efficiently and that scheduling your appointment was seamless. If there’s anything more we can do for you, please don’t hesitate to reach out—we’re always here to assist!

November 26, 2024

The service was great and everything was completed in a timely manner. Brandon provided excellent service and guidance during the process. More

by BENDI1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re so glad to hear that everything was handled efficiently and that Brandon provided you with excellent service and guidance. Your satisfaction is our priority, and we’re here for you if there’s anything else you need—please don’t hesitate to reach out!

November 26, 2024

As a loyal Honda customer, four hours to complete a routine oil change with an appointment is ridiculous ! More

by DYLLANTOPPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Honda of Valley Stream responded

We are sorry to hear that you are disappointed in the amount of time your vehicle was back for service. We reviewed our records, and they indicated that the vehicle came to us with a no start condition, 2 recalls needed, and a maintenance light on. During the time of the service, all four of those items were addressed. We try our very best to perform the highest quality work in the least amount of time possible. We do hope that you are pleased with the quality of service received and hope to see you again.

1
...
33
34
35
...
320