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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews
Call Service Center (516) 758-5396

3,243 Reviews of Honda of Valley Stream - Service Center

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November 03, 2024

Great service. Resolved issues in a timely manner. Very professional. Would highly recommend anyone to bring their vehicle here for service. More

by jasonruben12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Honda of Valley Stream responded

We’re happy to hear about your positive experience with our service team! Resolving issues promptly and professionally is our goal, and we appreciate your high recommendation. Thank you for trusting us with your vehicle!

November 02, 2024

I was impressed with their professionalism and customer service. They were very attentive and the office is spacious and clean. More

by ashleigh_gooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Honda of Valley Stream responded

We’re pleased to know you were impressed by our professionalism and attentive customer service! Creating a welcoming and clean environment is important to us. Thank you for your kind words, and we look forward to serving you again!

November 02, 2024

Car was not properly diagnosed. Two weeks after being serviced car stop working. Fluids were not check properly. More

by TERICAVE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Based on your username, we are unable to locate you in our systems or find any information on the diagnosis and repairs of your vehicle. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 02, 2024

This dealership is well organized, they have friendly and helpful staff, and a comfortable and clean setting. More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Honda of Valley Stream responded

We’re glad to hear that you enjoyed our well-organized dealership, friendly staff, and comfortable environment! Creating a welcoming and efficient experience is important to us. Thank you for sharing your feedback, and we look forward to serving you again!

November 01, 2024

Clara Torres is always in contact throughout the day and available to answer my questions. I am satisfied. She also checked my warranty coverage, which I really appreciated. More

by dldonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Honda of Valley Stream responded

It's great to hear that Clara kept you well-informed and was readily available to answer your questions. We’re pleased that she went the extra mile to check your warranty coverage. Your satisfaction is important to us, and we appreciate your feedback!

November 01, 2024

Able to get an appointment in a timely manner and they always open on time. More

by ANGELA146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that scheduling an appointment was easy and that the team is punctual. We look forward to serving you again!

November 01, 2024

Great ambience compared to another dealership I visited that same day. All representatives were courteous and friendly. My Sales Representative was wonderful. I would definitely be recommending family and More

by SEEMA.DEEN25
Recommend Dealer
Yes
Employees Worked With
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Tserpelis
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Nov 05, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear that you enjoyed the welcoming ambiance and that our team made your visit memorable. Your recommendation means a lot to us, and we look forward to assisting your family and friends in the future!

October 31, 2024

I wasn't too long waiting for my car to be fixed and this was my second time being there for the same issue. More

by BLUEYEDTIGER212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear the wait time wasn't too long, although we’re sorry to hear you had to return for the same issue. We appreciate your patience and hope the problem has been fully resolved. Let us know if you need any further assistance!

October 31, 2024

Honda of valley stream is the best! ! Will always recommend to the family and friends. More

by yemitobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Honda of Valley Stream responded

Thank you for your enthusiastic feedback! We're delighted to hear that you consider us the best and appreciate your willingness to recommend us to your family and friends. We look forward to continuing to provide you with excellent service!

October 31, 2024

Fast service, Briyanna was friendly and professional and communicated when my car was ready for pick up. Thank you :) More

by carmen.quintanilla924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that Briyanna provided friendly and professional service, keeping you updated on your car's status. We appreciate your kind words and look forward to serving you again! :)

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