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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews
Call Service Center (516) 758-5396

3,244 Reviews of Honda of Valley Stream - Service Center

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October 28, 2024

This dealership is very quick and efficient when it cones to service. I can tell the work done on the car is the highest quality More

by JORDANBIGGS2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that the dealership provided quick, efficient service and that you’re pleased with the high quality of the work. We look forward to continuing to meet your expectations in the future!

October 28, 2024

ever since I bought the car I’ve been having problems. No one seems to know what it is even though they’re so-called professionals here I’m a woman and I’m always feeling like. Nobody cares because I boug More

by pg595
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

October 27, 2024

Very satisfying and very professional and very good job and good timing and very good communication and customer service. Excellent service! More

by anoosh1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that the experience met your expectations in professionalism, timing, communication, and customer service. We appreciate your kind words and look forward to serving you again!

October 27, 2024

I was very pleased with the service. It was fast service and very thorough and efficient. Thank you I will recommend to my coworkers More

by millieex2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you were pleased with the fast, thorough, and efficient service. Your recommendation to your coworkers means a lot to us. We look forward to serving you again!

October 26, 2024

No response any one for complaint I try many times no response bed service I not recommend any to buy from Honda stem valley More

by pansuriyayogesh7
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Cruz
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Oct 30, 2024 -

Honda of Valley Stream responded

Dear Yogeshkumar Pansuriya We again apologize for your concerns regarding the gas mileage. Juan, and I advised you that you can bring your vehicle in to have it tested for any unusual fuel economy for the gas mileage issue. You mentioned you were going to take it into the Honda dealership closer to you in New Jersey. Hope you are able to get it taken care of. Let us know if you need anything. Regards Leo Cruz Honda of Valley Stream pre-owned manager

October 26, 2024

Took 3. 5 hours to do an oil change, then 30 min to find my car. Took 4 workers to locate my car. More

by mario.d.ortiz
Service Time
Recommend Dealer
No
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

October 26, 2024

I was very satisfied as a first time customer. My wait time as was told to me was very accurate. The lounge area was quite and comfortable... More

by TANNYYATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience as a first-time customer! We're pleased to hear that the wait time met your expectations and that you found the lounge area quiet and comfortable. We look forward to welcoming you back in the future!

October 26, 2024

Mark was kind, welcoming and extremely helpful. Kept me updating about the progress with the car inspection. More

by saritadsouza0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Mark provided a warm, helpful experience and kept you informed throughout your car inspection. We look forward to serving you again in the future!

October 25, 2024

Marcel was a huge help with getting me in and out he even got kept me well informed with the process and helped get transported home so I didn’t have to wait after working the over night 10 outta 10 apprecia More

by ALAN.BLAISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Marcel made the process smooth and efficient, keeping you well-informed and arranging transportation so you could get home after your overnight shift. His support and assistance clearly made a difference, and we appreciate your feedback. We look forward to serving you again!

October 25, 2024

They are indeed recommendable, they go above and beyond so that you can get what you want. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Torres
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Oct 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that the team went above and beyond to meet your needs. Your recommendation means a lot, and we look forward to serving you again!

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