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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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September 24, 2024

Went for the rear windshield recall. Although I feel that over an hour and a half was excessive as the notice states half hour for the inspection I am glad that my vehicle does not need More

by Udianau6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We understand that the wait time was longer than expected, and we appreciate your patience. We're glad to hear your vehicle didn't need a windshield replacement. We'll work on improving the process for a quicker experience next time. Your input is valuable to us!

September 24, 2024

I always have a great experience at Honda of Valley Stream. It's a little far from home, but as a longtime customer, it's worth it to me. Brandon was especially helpful, updated me on the progress of m More

by JCKING1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty! We're glad to hear that Brandon provided helpful updates and made your visit efficient. We appreciate you making the trip and look forward to continuing to serve you!

September 24, 2024

Waited over two hours for an oil change even though I had an appointment, wondering what is the purpose of the appointment? More

by cazephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

We do apologize for the longer than expected wait time. We are always striving to improve on our timing without sacrificing the quality of the service provided. We look forward to the opportunity to work with you again. Take care!

September 24, 2024

Great service center, service advisor is excellent, work done on my car was thorough and fast More

by longic99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your service advisor provided excellent care. We look forward to serving you again!

September 24, 2024

Nataly was extremely helpful as were the rest of the staff. I would recommend this dealership More

by gormanjack07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that Nataly and our team were helpful. We look forward to assisting you again in the future!

September 24, 2024

Awesome Customer Service, Brought Vehicle In For Service And The Process Was Smooth, Keot Me Updated While Waiting. Will Be Back For Future Services. More

by EMERPUS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service experience was smooth and professional. We look forward to assisting you with future services!

September 24, 2024

Mrs Clara was en excellent and knowledgeable person. She helped me in a very professional manner. Thank you so much. More

by FLOWERCITA1095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mrs. Clara provided such excellent and professional service. We appreciate your kind words and look forward to assisting you again!

September 24, 2024

Clarissa Torres was the consummate professional and assisted me in every aspect of the process More

by prrshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that Clara provided such professional and thorough assistance. We appreciate your kind words and look forward to helping you again in the future!

September 24, 2024

Away on time with service and Trustworthy with the Customers who come in for service. More

by townjohnnie037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torres
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that you find our service timely and trustworthy. We appreciate your trust and look forward to continuing to serve you!

September 24, 2024

She is good person and helper and advised what is next maintenance in your car. She is good advisor to recommend and Brandon too is good advisor. More

by uvictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that both your service advisor and Brandon provided helpful recommendations and guidance. We look forward to assisting you again with your vehicle's maintenance!

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