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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews

3,262 Reviews of Honda of Valley Stream - Service Center

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September 09, 2024

Mark service is amazing. Professional and quick. Very happy with all the service done to my vehicle More

by djloco71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mark provided you with professional and efficient service. We're glad you're happy with the work done on your vehicle, and we look forward to serving you again!

September 09, 2024

Brought my car in because the engine was intermittently starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble More

by sportki1
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Valley Stream responded

We are sorry you feel your experience with us was less than satisfactory. When you brought your vehicle to us, it was having issues with not starting so it had already lost power at that point in time. The NY State Inspection rules are very clear and strict that a 2001 or later vehicle can only have one monitor say it is “not ready”, your vehicle had three. Unfortunately, at that time, driving it is the only way to reset the monitors. We did call and offer to drive the car for you. We do hope this explains things further. Please reach out if there is something more we can do to assist with this situation.

September 09, 2024

Great place to service your car, the staff is nice and the technicians are nice highly recommend More

by GRAHAMROMAINE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're happy to hear that you had a great experience with both our staff and technicians. We appreciate your recommendation and look forward to assisting you with your car service again!

September 08, 2024

Regarding my replacement parts it feels so impersonal that I was tex a picture of the parts and was not informed by a person. More

by jennifer.dunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Skawinsky
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience with us. We apologize that it felt very impersonal and would love to speak with you further about this. Please reach out to us Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134 or privately with your contact information. Thank you!

September 06, 2024

Reliable and very efficient proper consumer service and attention. Good job environment, timely completion of job. More

by CNDEFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that you found our service attentive and efficient, with a great atmosphere and timely completion of the work. We appreciate your feedback and look forward to serving you again!

September 06, 2024

Great service. Martinez was very professional I will definitely comeback. The wait want too long More

by amalia1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Martinez provided you with great service and that your wait time was short. We look forward to welcoming you back in the future!

September 06, 2024

Very professional service with courteous and efficient advisers. Work completed swiftly and vehicle returned clean. More

by TMCCARTHY5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you experienced professional service and that our team was courteous and efficient. It’s great to know the work was completed swiftly and your vehicle returned clean. We look forward to serving you again!

September 04, 2024

I was very pleased with the service and with the time that I spent there. More

by CONCRETEPETE780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you were pleased with the service and that your time with us was well spent. We look forward to serving you again!

September 04, 2024

Takes too long for oil change need better snacks in waiting room for it to be so long Better coffee . And please don’t add any services you make me pay for without informing me first . And when I calle More

by SBAINES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Honda of Valley Stream responded

Hello, We would love to be able to contact you to discuss your experience further. However, with the username given, we cannot pull up information to do so. Please see our private message to respond with your name and number so that we can look further into this. Thank you and take care!

September 04, 2024

Kevin was informative and professional. His warm personality made me feel he was sincere and made the experience stress free. I also witnessed his professionalism with other customers...h More

by LSHEPPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin's professionalism, warm personality, and positive attitude made your visit stress-free. We truly appreciate your kind words and agree that team members like Kevin are invaluable. We'll be sure to pass along your feedback!

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