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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews

3,234 Reviews of Honda of Valley Stream - Service Center

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August 19, 2024

The service was great and quick. I had no problems. Customer service was nice and easy to talk to. All my concerns were addressed at my scheduled appointment. More

by latee1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Honda of Valley Stream responded

You're very welcome! I'm glad to know you had a positive experience, and we're excited to have you back in the future. If there's anything else we can do for you, don't hesitate to reach out!

August 19, 2024

I recommend this dealership is very pleasant environment and have great staff working there, you gotta try it More

by ernestojimenez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Honda of Valley Stream responded

Thank you for your recommendation! We're pleased to hear that you enjoyed the pleasant environment and excellent staff. We appreciate your kind words and look forward to welcoming you back in the future!

August 18, 2024

Staff is courteous helpful friendly and knowledgeable. The wait time was not long and workmanship excellent. More

by mphinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our staff courteous, helpful, friendly, and knowledgeable. It's great to know that your wait time was short and the workmanship was excellent. We look forward to serving you again in the future!

August 17, 2024

I was very pleased with the service I received from this dealer. Briyanna Jones was great to deal with. She was efficient, kind and my service was done in less than an hour and a half. I would definitely re More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're thrilled to hear that Briyanna provided you with timely, efficient, and kind service. Your recommendation means a lot to us, and we're glad to know you're pleased with Honda of Valley Stream. We look forward to serving you again in the future!

August 17, 2024

Very courteous person and great service. The work was done in two hours as they promised. More

by DELGADOVEGA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you received courteous service and that the work was completed within the promised time. We look forward to serving you again in the future!

August 16, 2024

Very professional and get job done with a good timing ensuring and explaining what needed to be done. More

by jose.rodriguez.driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our team professional and appreciated the timely completion of the job. It's great to know that everything was explained clearly to you. We look forward to serving you again in the future!

August 16, 2024

I was pleased with my service. Free oil and filter changes for two years and they tested my battery and replaced it under warranty when it failed the test. Waiting room and bathroo More

by jdollard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're glad to hear that you were pleased with the service, from the free oil and filter changes to the battery replacement under warranty. It's great to know that you found the waiting room and bathrooms clean and appreciated the free coffee and WiFi. We're also happy that our team was friendly and helpful. We look forward to welcoming you back in the future!

August 15, 2024

I like the work they do we my car i can recommend the honda service More

by PAULLAJE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you're satisfied with the work done on your car and that you would recommend our Honda service. We appreciate your trust and look forward to serving you again in the future!

August 14, 2024

Very efficient , good communication, very courteous, reviewed my concerns effectively, pleasant staff, nice waiting area More

by ozdad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you experienced efficient service, good communication, and courteous staff during your visit. It's great to know that your concerns were addressed effectively and that you found the waiting area pleasant. We look forward to serving you again in the future!

August 14, 2024

not great communication. I brought in a coupon for my oil change and it was not accepted. Every other dealership I have done this, it was accepted. The proposed work nee More

by RZIRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Honda of Valley Stream responded

We apologize that your time spent with us was less than satisfactory. We are unable to locate you in our system using just the username provided. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

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