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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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August 13, 2024

Place was welcoming, had me in and out in a reasonable time. Clean area and very good environment More

by loqnsz718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our place welcoming and that your visit was efficient. It's great to know that you appreciated the clean area and the positive environment. We look forward to serving you again in the future!

August 13, 2024

ALEX WAS GREAT SERVICE, He went back and forth, giving updates and doing his best. More

by SAMPSHONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided excellent service, keeping you updated and doing his best to ensure everything went smoothly. We look forward to serving you again in the future!

August 13, 2024

Mark was extremely knowledgeable, helpful and honest. Very trustworthy man. Takes a true interest in the customer. More

by michaelhengler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Mark provided knowledgeable, helpful, and honest service. It's wonderful to know that he took a genuine interest in your needs. We appreciate your trust and look forward to serving you again in the future!

August 13, 2024

He was very kind and knowledgeable with all the information that he provided me about my car More

by ordonez.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that you found our team member kind and knowledgeable in providing information about your car. We appreciate your feedback and look forward to serving you again in the future!

August 13, 2024

Valley stream Service Center is my favorite good Service , everyone are great I am always satisfied Thank you to team More

by clautide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Honda of Valley Stream responded

We're delighted to hear that our Service Center is your favorite and that you're consistently satisfied with the service you receive. It's great to know that our team meets your expectations. Thank you for your continued trust, and we look forward to serving you again!

August 12, 2024

Overall experience was great. Dropped my car off and received feedback about conditions of my brakes and rotors, and the repairs were made the same day. More

by Ron Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're glad to hear that everything went smoothly, from dropping off your car to receiving feedback and having the repairs completed the same day. We appreciate your trust and look forward to serving you again in the future!

August 12, 2024

Briyanna was great - the entire experience was quick and simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. More

by mshimonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Briyanna made your visit quick and simple, and that she went the extra mile to help you arrange a ride home. We're glad you found this service helpful, and we look forward to serving you again in the future!

August 12, 2024

I am very satisfied with the service alone and I will recommend this to my acquaintances. More

by sbdyr0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for your satisfaction and your willingness to recommend our service to your acquaintances! We appreciate your trust and look forward to serving you and those you refer in the future.

August 12, 2024

3 phone calls to get recalls corrected. Then they said a denied requirement service they never told me recommend More

by rayshvacretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcel
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Aug 14, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Antwone Dixon at 516-285-6655 extension 134 to directly speak to her further about this matter.

August 12, 2024

Courteous friendly and respectful on point Honda is the best dealership it’s a dealership that cares about customers More

by BENNETTNEDGRALEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team courteous, friendly, and respectful. At Honda, we truly care about our customers, and we're glad that it shows. We appreciate your feedback and look forward to continuing to serve you with the same level of care and commitment in the future!

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