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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,254 Reviews

3,254 Reviews of Honda of Valley Stream - Service Center

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July 31, 2024

Very good. Fast service clean neat. Professional good hours local good Knowledgeable Should give rental car is service will be extended More

by EHOLSTE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're pleased to hear that you found our service to be fast, clean, neat, and professional. We appreciate your suggestion about offering rental cars for extended service times and will take it into consideration. Your satisfaction is important to us, and we're glad to serve our local community with knowledgeable staff and convenient hours. We look forward to continuing to meet your needs!

July 31, 2024

Thank you! Super easy and comfortable waiting area. I got some work done and waited for my car to be ready. More

by ryan.thomas.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our waiting area easy and comfortable. It's great to know you were able to get some work done while waiting for your car. We look forward to serving you again in the future!

July 31, 2024

Great customer service Reasonable costs and quick services Free wife and coffee Visit again definately More

by wittyhaenggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you experienced great customer service, reasonable costs, and quick services. Enjoying our complimentary Wi-Fi and coffee is an added bonus! We look forward to welcoming you back again soon.

July 31, 2024

I had a great experience at Honda. Excellent customer service. And very professional. They kept me informed while I I was waiting for my vehicle. More

by RASO0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a great experience with us. Excellent customer service and professionalism are our priorities, and we're glad to know we met your expectations. Keeping you informed during your wait is important to us. Thank you for your feedback, and we look forward to serving you again!

July 31, 2024

This dealership truly helps in assisting its customers in finding what they need at every purchase. More

by alexiscurcio44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your kind words. We're dedicated to helping our customers find exactly what they need with each purchase. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to assisting you again in the future!

July 31, 2024

Alex Marcel greeted me with a friendly attitude as a first timer. He created the work order thoroughly as requested and explained what the mechanic discovered during the service. To my surprise, my 8 mo More

by dc5644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with Alex Marcel.. We're pleased to hear that he greeted you with a friendly attitude and thoroughly created your work order as requested. It's great to know that he and the mechanic took the time to explain the low voltage battery issue in your vehicle. Your feedback helps us improve, and we look forward to serving you again in the future!

July 31, 2024

Clara is WONDERFUL! ! Clara keeps me posted on the progress of my car. My car is having intermittent Apple CarPlay issues. The CarPlay works, I hit a bump and it goes o More

by alicelngbch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Clara has been wonderful in keeping you informed and providing pleasant and professional service. We apologize for the ongoing issues with your Apple CarPlay. We understand how frustrating intermittent problems can be, and we're committed to resolving this for you. We're sorry to hear that the issue persisted after the initial repair. Kevin and Clara will continue to work together to diagnose and fix the problem. We appreciate your patience and understanding and will do our best to ensure your CarPlay is functioning correctly. Thank you for bringing this to our attention, and we look forward to resolving it for you soon.

July 31, 2024

The best Honda service ever. Brandon is very professional and knowledgeable.Service center was very clean, More

by darla4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had the best Honda service experience ever. It's great to know that Brandon's professionalism and knowledge made a positive impact. We also appreciate your recognition of our clean service center. We look forward to serving you again!

July 31, 2024

Dealership is good. Did not like that I had to wait about 10 minutes for a person from the service department to take my paperwork, especially since I was the only perso More

by morniercharrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Mark provided professional service and quickly processed your paperwork, even though there was a wait initially. We apologize for the delay you experienced and appreciate your understanding. Your comments will help us improve our service. Thank you for choosing our dealership, and we look forward to serving you again!

July 30, 2024

Mark, my representative was courteous, professional, kind and knowledgeable, but also showed concerns. He was also considerate of my time. That's major for me More

by brownfay37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're pleased to hear that Mark was courteous, professional, kind, and knowledgeable while also showing genuine concern and consideration for your time. Your satisfaction is very important to us, and we're glad that Mark met your expectations. We look forward to serving you again!

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