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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,241 Reviews

3,242 Reviews of Honda of Valley Stream - Service Center

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June 14, 2024

Quick and efficient service. I had Clara as an advisor again (this is my second time coming to this dealer & 2nd time working with her). She is very nice and knowledgeable. Also, More

by t.jimenez425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We're delighted to hear that Clara and Santos provided you with quick and efficient service during your visit. It's great to know that Clara's knowledge and friendliness, as well as Santos's assistance, made your experience positive. If you need any further assistance, please don't hesitate to reach out. We appreciate your continued trust in our dealership!

June 14, 2024

The place was very clean inside and outside. Very little wait time at the service desk. More

by PGT74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our facility clean both inside and outside, and that you experienced minimal wait time at the service desk. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

Excellent service. Attentive service, very friendly, and helpful. She helps a lot with the needs of the client, is very attentive to requests, complaints or needs tha More

by Claritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you found our service excellent and our staff attentive and professional. It's important to us that we address all requests, complaints, and needs promptly. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

Excellent customer service. The personnel were very friendly and understanding, although they were very busy, very recommended service. Thank you for your time and effort More

by hamdanservicesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you experienced excellent customer service and found our personnel friendly and understanding, even during busy times. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

They were professional. I liked my service advisor. I would go again. 15 word minimum More

by stevenctr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team professional and that you liked your service advisor. We're glad to know you would choose to visit us again. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

June 13, 2024

Service was great as usual. No complaints. I scheduled online came in was seen upon arrival and they did there job. More

by krysy718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a great experience with our service as usual. It's wonderful to know that our online scheduling and prompt attention upon arrival met your expectations. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Very helpful and friendly from when I walked in to when I left the dealership More

by nicolecvelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team helpful and friendly throughout your visit. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 12, 2024

Service was excellent, very efficient and excellent customer service. Took less time than what was expected. More

by reneashley96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're glad to hear that you received excellent, efficient service and that it took less time than expected. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 12, 2024

Quick service ! Ms Torres was great ! Told her what the problem was and it was fixed within a couple hrs ! More

by rosecheri19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Ms. Torres provided you with quick and efficient service. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

Great environment but 3 hours waiting for an inspection. Too long. Representative did not provide any updates until asked. The service can improve. More

by DDEFILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you found our environment great, but we're sorry to learn about the long wait time for your inspection and the lack of updates. Your comments are important to us, and we'll work on improving our communication and efficiency. We appreciate your patience and hope to provide you with a better experience in the future. If you have any further concerns, please feel free to reach out.

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