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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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March 18, 2025

Thank you very much. The service was excellent and wait time was fast. Nice and clean. More

by AAAREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words. We're glad you had an excellent experience with quick service. If you ever need anything, we’re always here to help!

March 18, 2025

Always great service. The place is clean and everyone is very professional. I will be using them again for sure. More

by iwonahirsz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the kind feedback. We're so glad to hear you consistently receive great service. We truly appreciate your loyalty and look forward to seeing you again next time!

March 18, 2025

Always great service and Alex Marcel always gives me options on what is crucial and what is necessary to do for the longevity of my vehicle. Alex is very thorough and professional He is also very easy t More

by AYGHONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your thoughtful review and for being a valued customer. Your suggestion about offering a car wash after service is a great one, and we’ll certainly take that into consideration. If there's ever anything more we can do, we're always here to help!

March 18, 2025

Excellent service and kept well informed by Clara. She even apologized for the length of time it took to complete the service. More

by JT2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your kind feedback. We're glad Clara kept you informed throughout your visit. We appreciate your patience and understanding, and we’re always here if you need anything in the future!

March 18, 2025

Very clean, organized and professional. Very quick and accurate on pickup time. Will be going back More

by kmelnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. It’s great to hear you’ll be coming back—we look forward to seeing you again!

March 17, 2025

Something I really like about Clara is that she is always willing to help and explain everything my vehicle needs. She is very knowledgeable and attentive to help me with my vehicles maintenance. Thank you More

by HERBERTH.ROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Honda of Valley Stream responded

Hi Herberth, thank you for your review! We're delighted to hear that you had an exceptional experience. We appreciate your kind words, and if you ever need anything, don’t hesitate to reach out!

March 17, 2025

Stop under delivering on promises, also repeat customers or folks who have been with Honda Valley steam for years should get some type of courtesy More

by Zon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Mar 25, 2025 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

March 17, 2025

The only problem I had was they gave me a noon appointment to bring my car in for inspection and, though I arrived at 11:45, I still had to wait till about 2:30 until I got my car back. Brandon ex More

by YAJLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Honda of Valley Stream responded

Hi, thank you for your feedback! We’re glad to hear that Brandon kept you informed about the situation, but we understand how frustrating it can be to wait longer than expected for an inspection. Your time is valuable, and we appreciate you bringing this to our attention. If there's anything we can do to improve your experience in the future, please don’t hesitate to reach out!

March 16, 2025

Clara is always explaining at detail what is wrong with the vehicle; and she always gives the best options to keep it smooth and running. More

by HERBERTH.ROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Honda of Valley Stream responded

Hi Herberth, thank you for your review! We're delighted to hear that you had an exceptional experience. We appreciate your kind words, and if you ever need anything, don’t hesitate to reach out!

March 16, 2025

Took care of me right away & got me out in a timely manner & addressed all of my concerns. More

by isaac26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Honda of Valley Stream responded

Hi Isaac, thank you for your review! We're glad to hear that you were taken care of promptly. If you ever need anything, don’t hesitate to reach out!

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