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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,233 Reviews
Call Service Center (516) 758-5396

3,233 Reviews of Honda of Valley Stream - Service Center

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May 13, 2024

Marcel is the best. Professional, personal, and kind. The many years I and my wife have use Honda service. Marcel has been excellent. Your company should promote him to More

by JASONJETJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Honda of Valley Stream responded

Thank you so much for your wonderful feedback! We are thrilled to hear that Marcel has consistently provided you and your wife with excellent service over the years. We agree that his professionalism, personal touch, and kindness make him a valuable asset to our team. Thank you for your continued trust in our service, and we look forward to serving you again soon!

May 12, 2024

Clara was very helpful. And I appreciated that there was no upselling like at other dealerships. More

by johnbattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us! We're glad to hear that Clara provided you with helpful service without any upselling pressure. Providing honest and transparent assistance is a core value for us, and we're pleased that we could meet your expectations. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help!

May 11, 2024

They were very professional and let me know what service my car needed . I will go back to them again. More

by angelojean503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a positive experience with our team and that we could provide you with the professional service you needed for your car. Your satisfaction and trust mean a lot to us, and we're honored that you're considering returning to us in the future. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We look forward to welcoming you back!

May 11, 2024

Good customer service. Nice lobby. Straight forward and don’t push me to do more services. More

by tianareyes13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had such a great experience with our customer service and facilities! Providing a comfortable and welcoming environment for our customers is important to us, and we're glad you enjoyed our lobby. We believe in transparency and respect for our customers' choices, so we're pleased to hear that you felt our approach was straightforward and free from pressure. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.

May 11, 2024

Every employee was friendly. Clara Torres was very helpful. She has excellent customer service. Thank you More

by BRIDGET1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Clara and our team provided you with excellent customer service. Friendly and helpful assistance is a top priority for us, and we're delighted that you had such a positive experience. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

May 10, 2024

Visit was good. No problems. What more can I say. Don’t like sitting there for 2 hours More

by CAROLGRIMALDI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Honda of Valley Stream responded

We're glad to hear that your visit went well overall and that there were no issues. We understand that waiting for two hours can be inconvenient, and we apologize for any inconvenience it may have caused. Your time is valuable to us, and we're constantly working to improve our efficiency to minimize wait times for our customers. If there's anything else we can do to improve your experience or if you have any questions, please don't hesitate to let us know. We appreciate your feedback and hope to serve you better in the future.

May 10, 2024

Kevin was very patient and helpful with handling all my questions about my CRV. I brought my car in at 7am and got it back around 5:30pm. It runs great and the problem has been fixed. Thank you for everyth More

by vperry.nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Kevin provided such helpful and patient service with your CR-V! It's great to know that your car is running well and that the issue has been resolved. We truly appreciate your patience, and we're always here to assist with any future needs. Thank you for choosing us, and drive safely!

May 10, 2024

Marcel was very nice and helped to solve all my inquiries. Overall we like being served here. More

by argycholpon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that Marcel was able to address all of your inquiries and provide you with a positive experience. It's wonderful to know that you enjoy being served here. If you need any further assistance, feel free to reach out anytime. Thank you for choosing us!

May 10, 2024

The dealership was very professional everyone entering was well assisted and we were treated very well, The whole process of buying the car was great and Hassan did a good job explaining the process and d More

by URBANEXPATRIATES
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

Thank you so much for sharing your wonderful experience! We're pleased to hear that you felt well-assisted and had a smooth car-buying process. It's great to know that Hassan explained everything clearly and followed through on his promises, and that our finance team also provided excellent service. Enjoy your new car, and if there's anything more we can help with, we're here for you!

May 10, 2024

Mr. Alex Marcel provided courteous and informative service advice. He continues to be an EXCELLENT Service Representative. More

by jmontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Mr. Alex Marcel provided courteous and informative service advice. We'll make sure he knows how much you appreciate his work. We look forward to assisting you again and ensuring that you always receive excellent service.

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