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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,046 Reviews

3,046 Reviews of Honda of the Avenues - Service Center

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January 02, 2024

I took my car in because there was a low pressure light on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which help More

by RKELLERHALLS003
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcellis 5 star
January 02, 2024

Service is almost always exceptional. Bobby was great and kept me updated on my repairs. More

by MWILLING96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Always professional and efficient. It is a pleasure to get our car serviced here. Our top choice. More

by BEVEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Shoemake
January 02, 2024

Great customer service any time I visit. Never an issue with any of the advisors. More

by shamiragriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daxavier Owens
January 02, 2024

Honda of the Avenues has always been courteous and professional. Jim in the service department always listens to our request and takes care of them in a timely fashion. More

by FOLMSBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
January 02, 2024

I was able to get in , reasonably priced , and although they were busy ! I got out rather quickly for the Sevices I wanted More

by BILLHEIS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. More

by JOSEYAILIN1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

My Granddaughter has not been impressed with the service department, even if it is scheduled service twice, I have had to wait 2hrs for parts to bee delivered. Also had truck for year and half still have More

by barkjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avtar Ghuman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Honda of the Avenues responded

I’d like to apologize for your experience. Based on your user name I am unable to locate your file. Please give me a call to discuss. Thank you Crista Poynor Service Director

January 01, 2024

Paula was wonderful. Helpful and willing to go out of the way to help resolve my problem. More

by lisjanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
December 31, 2023

Excellent customer service Knowledgeable and professional Status updates every step of the way. Highly recommended this place More

by LINARES.DAMARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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