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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,061 Reviews

3,061 Reviews of Honda of the Avenues - Service Center

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June 26, 2025

Worst service iver ever recieved. Will be notifying everyone i know to never use tjis location. More

by rikkisnewperspective
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Ganser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Laurendeau
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Home of the $116. 00 oil change? I just paid $86.00 for an oil change there four months ago and that was high, Never again. More

by mrmose
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Honda of the Avenues responded

Thank you for sending in your review. $116.00 is extremely high for an oil change. Please give me a call to discuss because I believe there may be an error. I am having a hard time finding your customer file based on your user profile. Thank you. Crista Poynor 904-370-1296 Service Director Amber Winters 904-370-1300 x1010 Service Manager

June 26, 2025

Car was ready earlier than promised. They washed the car and accepted a discount coupon so it was a very positive visit. More

by jmkaiserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Honda of the Avenues responded

Thanks for the great review! Glad we could get your car ready early and make your visit a positive one.

June 25, 2025

Awesome experience! Loved the way they explained everything I needed to know about my car. More

by hudsont0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Honda of the Avenues responded

Thank you! We're so glad you had an awesome experience and found the explanation helpful. Enjoy your car!

June 25, 2025

Paula Williams the best, very professional and kind. Snacks best ever offered at a dealership, very generous More

by sakworld1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Honda of the Avenues responded

Thanks so much! We're glad Paula took great care of you—and that you loved the snacks too!

June 20, 2025

The service was done faster than expected. They applied a complimentary coupon, and didn't try to sell extras. Great experience! More

by nataliyamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Great service. Everyone very friendly. Got there and felt welcomed. Service was done in very fast time compared to what I was expecting. A+ More

by lizgabcam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Went there multiple times over a two week. Period. Trying to get my AC fixed. Was told the almost $900 fix would fix it however it did not and I had to bring it to another shop to actually dia More

by lindsay.lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri
June 17, 2025

From start to finish everything was extremely professional! work was finished in a timely manner. More

by morales_kerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Our service writer, Terry Watkins was friendly, efficient and professional. Work was done to our satisfaction. More

by MarknJodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Watkins