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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,002 Reviews
Call Service Center (904) 893-3415

3,002 Reviews of Honda of the Avenues - Service Center

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April 19, 2025

Service writer, Teri Watkins, was very friendly and professional. Great customer service. I appreciate her help. More

by johnson1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician- Paul
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Apr 26, 2025 -

Honda of the Avenues responded

We appreciate your business and are very happy to hear that Teri was able to provide you with a 5-Star experience.

April 18, 2025

Eric was super helpful and listened and took time to go through the service record to see if there were any specific services I needed. Honda techs did a great job! The car is running much better. More

by TXWALDRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to provide you with the information on your vehicle to get it running better.

April 18, 2025

I have worked with Mr Marcellus Smith a number of times. He has always been very professional and helpful. More

by leon.king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Honda of the Avenues responded

We appreciate your business and are very happy to hear that Marcellis has been able to make your service experiences enjoyable.

April 18, 2025

Excellent service ! Paula was friendly and informative. I appreciate how pleasant and timely my experience was. Comfortable waiting area ! More

by debabol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Paula kept you well informed on the status of your vehicle and that it was completed in a timely fashion.

April 16, 2025

Marcellus was quick, efficient and funny. I did have a problem with the pricing and he was able to correct the error with no problem, will be scheduling with him again More

by hakimah.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Marcellis was able to resolve the pricing issue while providing quick and efficient service.

April 15, 2025

Great service great team they were helpful and fulfilled my needs. Also support on service recall on another honda vehicle More

by agenor11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and Franco
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Apr 19, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to service both of your vehicles.

April 13, 2025

Great service, Bobby Howard is outstanding! Pricing is expensive, needs to be lowered! Please look into lowering the price on basic things! Thanks More

by ANKING39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Bobby has provided outstanding service and we will forward on your comments to our service managers.

April 10, 2025

This is my first Honda and I received excellent service fro both the Sales (Richard Moss) and Service Departments ( Ed Danley). More

by mharvey9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2025 -

Honda of the Avenues responded

Thank you for allowing our team to be part of your first Honda purchase! We are happy to hear that Rich and Ed were able to provide you with a 5-Star experience.

April 10, 2025

My windows were tinted on new vehicle. They look great and everyone was courteous. I love my new Honda. More

by christinelfritz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2025 -

Honda of the Avenues responded

Thank you for your business Christine and for taking time to complete a review of your experience! We are glad to hear that you are loving your freshly tinted new vehicle.

April 09, 2025

Eric was outstanding. Verified the warranty information on my battery and had me out in an hour on time for work More

by alligatordi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to verify the information on your battery and have you in and out in time for you to make it to work!

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