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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,047 Reviews

3,047 Reviews of Honda of the Avenues - Service Center

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June 18, 2024

Was easy to schedule and they were good about reviewing the maintenance options available while also listening to what I wanted done that day. More

by austinchill126
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 18, 2024 -

Honda of the Avenues responded

Thank you for your business and review! We are happy to hear that our staff was able to listen to your concerns and addressed them properly!

June 18, 2024

Paula and team were very helpful and accommodating. Let me leave my car early and got my car back quickly. More

by ssk257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

We appreciate your business and are happy to hear that Paula and the team were able to get you vehicle in and out in a timely fashion!

June 17, 2024

Honda of the Avenues service department is efficient and thorough. I wouldn’t bring my CRV anywhere else. More

by brimehu
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 17, 2024

The service was great! There’s two things I wish I would have known beforehand though. 1.) That service is first come, first serve. If I would have known that, I would have More

by Mperrin95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of the Avenues responded

Thank you for taking the time to submit a review of our dealership! This kids area is in process of getting repainted with a more "kid friendly" paint, in other words something easier to clean. We appreciate your business!

June 16, 2024

Dan was my service advisor. Outstanding costumer service. I will definitely be asking for Dan the next time I get on of 4 Hondas serviced. Keep up the good work. More

by SMILEHUGGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of the Avenues responded

We appreciate your business and look forward to servicing your fleet of Honda's!

June 16, 2024

Paula was one of the nicest people I’ve worked with. I will always ask for her when I come to the dealership. More

by Stacey P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
Jun 17, 2024 -

Honda of the Avenues responded

Thank you Stacey for your business and review. Paula is a wonderful advisor and we are glad to hear she made your visit an enjoyable one!

June 16, 2024

Service Manager Eric was great, very quick for his part. .. but simple service such as oil change can take significantly longer than expected even with an appointment scheduled. More

by rgrokett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of the Avenues responded

Thank you for taking the time to submit a review of your service visit. We are glad to hear that Eric took good care of you and the time to complete oil changes is something we are working hard to reduce! Hopefully on your next oil change we can get your vehicle in and out in a more timely fashion!

June 16, 2024

Great service as usual from Honda at the Avenues. No issues at all and service was done quickly! More

by rowegreg75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 15, 2024

Brian was professional, knowledgeable, and very easy to deal with. He and the tech completed all the work on schedule and in a quality manner. There were a lot of fluid changes completed. I checked my g More

by byaconis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Honda of the Avenues responded

We appreciate you taking time to write a review and are glad to hear that Brian and the tech were able to provide a great service experience! And probably more importantly the fact that you have a fluid free garage!!

June 15, 2024

Bobby took care of everything and very helpful. However, the service is confusing and i waited for 20mins to have someone ask me about my appointment. More

by nica_valen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Honda of the Avenues responded

Thank you for taking the time to complete a review of your service visit. We are happy to hear that Bobby too good care of you and we apologize for the delay in service you experienced. We are constantly looking for ways to improve our customers experience.

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