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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,048 Reviews
Call Service Center (904) 893-3415

3,048 Reviews of Honda of the Avenues - Service Center

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May 01, 2024

Great service! I was there no longer than 30-45 minutes.there was plenty of seating available More

by nealstert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 30, 2024

We had a wonderful car buying experience. Issues with new vehicle after purchase and dealership made it right! Thank you! More

by amyowens31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman JC, Evan Dunaway
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Apr 30, 2024 -

Honda of the Avenues responded

Thank you for your business and review! It was a pleasure meeting you and your family and we are glad we could get the issue resolved!

April 30, 2024

Service was timely and the overall experience was good. Service advisor was very helpful with finding info about the recent wireless CarPlay update. More

by ctrl2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 30, 2024

Dan was my service agent and he was very informative. I’m glad I had him questions and checked on me as much as he could while waiting More

by brittany_j5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Dan know! We appreciate your business and taking the time to leave us a review.

April 30, 2024

Easy day for me, dropped the car servic e was done as promised 2 hours. More

by Ljrothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, he was great !
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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 29, 2024

Great reception, they kept me informed and did a superb job with the repairs! I will be back. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 28, 2024

Great detail and service. The reps and techs really provide insight and detail for you and what’s best for the car More

by TOM_B32211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy-Master Tech 5 stars
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Jun 21, 2024 -

Honda of the Avenues responded

Thank you for your business and review!

April 27, 2024

My car was due for service. Making the appointment was easy. I arrived on time and was seen promptly. The work was completed within 2 hours and I was able to work comfortably in More

by farwellrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Honda of the Avenues responded

Thank you for your business and are happy to hear that you had a great experience during your service visit!

April 27, 2024

2 hours wait for just an oil change is ridiculous! This is commonly the wait time I have experienced and I will not be back. More

by cfh32756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Honda of the Avenues responded

We apologize for the extended wait time as that is not our intentions. I'd love to speak with you, but based on your user name I can't pull your file. Please give me a call to discuss at your convenience. Crista Poynor Service Director 904-370-1296

April 27, 2024

I love the communication and willingness to help with any need between service and sales and general questions More

by JASONBESSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Honda of the Avenues responded

We are here to help in any capacity! Thank you for your business and review!

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