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Honda of the Avenues - Service Center
Jacksonville, FL
3,051 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,051 Reviews of Honda of the Avenues - Service Center
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March 19, 2024
Adviser is friendly and clearly explained the services required and not required . Thank you so much for the excellent service required and not required . Thank you so much for the excellent service More
by V.MUTHIAH
Verified CustomerEmployees Worked With
March 19, 2024
Eric is my trusted advisor. He's a straight shooter who always makes sure I'm completely comfortable with the suggested services. I will stay loyal to this location as long as I He's a straight shooter who always makes sure I'm completely comfortable with the suggested services. I will stay loyal to this location as long as I'm driving a Honda AND Eric is available for consultation. More
by Dave
Employees Worked With
March 19, 2024
Very much disappointed: I am a regular customer at this dealership and have never encountered any issues in the past other than one time. However, this time, I believe the service representative mishandled dealership and have never encountered any issues in the past other than one time. However, this time, I believe the service representative mishandled the situation. Prior to my service appointment, I had already discussed my issue with another service personnel, who then consulted the parts department and provided me with a quote. To my surprise, when I arrived for my appointment, the service representative assigned to me refused to accept the previously provided quote. Despite receiving it from another dealership employee earlier that day, the service rep argued and treated me poorly. Moreover, throughout the service process, communication was solely via text message, even though I was physically present at the dealership. I had to seek out the service rep for updates, as they did not approach me. More
by Sam
Employees Worked With
March 19, 2024
They always seem to be as helpful as possible and it means a lot. Thanks! means a lot. Thanks! More
by KRISTACANDLISH
Employees Worked With
March 19, 2024
Having an excellent service department is a must for all car owners. Having said that, Honda of the Avenues excels in this regard. My wife and I are particularly grateful to service advisors like Dan Deit car owners. Having said that, Honda of the Avenues excels in this regard. My wife and I are particularly grateful to service advisors like Dan Deitrick and Brian Bouchard for the professional manner with which they have taken care of our needs. Chuck and Susan More
by susanhcheek
March 18, 2024
Our experience at Honda of the Avenues has been positive. The staff is very helpful and honest. The staff is very helpful and honest. More
by ANNABANANA0419
Employees Worked With
March 18, 2024
Paula is incredible at customer service. ...I am not pleased that your dealership does not offer a wash and vacuum service but Paula is the reason I still bring my car to your dealership. ...I am not pleased that your dealership does not offer a wash and vacuum service but Paula is the reason I still bring my car to your dealership. More
by kathleenkvk
Employees Worked With
March 18, 2024
The Service department gave me an estimate that was accurate. My car was done when promised. accurate. My car was done when promised. More
by AMYTUPLER
Employees Worked With
March 17, 2024
Honest and high quality dealership! I wouldn’t trust any other establishment with my Honda! I wouldn’t trust any other establishment with my Honda! More
by tseverino2002
March 16, 2024
Marcellis was super helpful and friendly! Dropping off my vehicle for upkeep was very easy. Dropping off my vehicle for upkeep was very easy. More
by STELLARDRAGON
Employees Worked With
