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Honolulu Ford
Honolulu, HI
1,219 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above!
Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase.
When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program.
In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,219 reviews
January 24, 2026
Lackluster if not poor service front to back from both the sales manager Bryson and the finance manager Josh. Had to call multiple times to make sure my car would get shipped to another island after I pur the sales manager Bryson and the finance manager Josh. Had to call multiple times to make sure my car would get shipped to another island after I purchased it with cash had to wait 2 hours to pay the cash and then when I followed up for my registration and title being that it's two months from the time I purchased it receive no email back no phone call back and then I get a call from my bank saying that Honolulu Ford wants them to be on the title as lien holder despite my paying cash and a cashier check for the car. Totally unacceptable and a lack of professionalism. More
by Lloyd Leong
January 09, 2026
We had a great experience with Honolulu Ford. Professional staff, smooth process, clear communication, and we are very satisfied with our purchase and service. Professional staff, smooth process, clear communication, and we are very satisfied with our purchase and service. More
by Ilya Mana
Employees Worked With
January 05, 2026
Randy Botelho (sales consultant) really took good care of us. He is honest, patient and very helpful! us. He is honest, patient and very helpful! More
by loriguron
Employees Worked With
December 03, 2025
Brought our vehicle in for recall. Shanisha greeted me right away and explained how she can help. Shanisha is very helpful and she has very good communication on explaining and making Shanisha greeted me right away and explained how she can help. Shanisha is very helpful and she has very good communication on explaining and making me feel comfortable we can count on HNL FORD in servicing our vehicles. I would recommend Honolulu Ford and will be returning. Thank you Shanisha. More
by Lynee
Employees Worked With
November 12, 2025
Was great to work with Seth, Theresa, and Bryson. I selected my new vehicle online, and it was really just a matter of going there, taking it for a spin, and signing the deal. It was a very quick and I selected my new vehicle online, and it was really just a matter of going there, taking it for a spin, and signing the deal. It was a very quick and easy process. More
by MSJ808
Employees Worked With
Seth McKinney, Theresa Karas, Bryson Bankston
November 04, 2025
Good and professional people but not particularly helpful in obtaining parts for my older 2008 Fusion. in obtaining parts for my older 2008 Fusion. More
by RONLEAHI
October 24, 2025
Customer service is on point! Shanisha is up and up, and always responds back in a timely manner Shanisha is up and up, and always responds back in a timely manner More
by Cathy
Employees Worked With
October 19, 2025
Our salesman, Jeff Hallens was the best. We bought a 2017 Honda Civic from him last year at Tony Honda. This year we followed him to Honolulu Ford and he was able to get us traded and upgrad We bought a 2017 Honda Civic from him last year at Tony Honda. This year we followed him to Honolulu Ford and he was able to get us traded and upgraded to a bigger vehicle. Thank you Jeff for our 2023 Jeep Compass. My family is happy More
by Akson Raymond
Employees Worked With
Jeff Hallens
