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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,268 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,268 reviews

March 31, 2023

Good job! Only thing is they cannot be reached by phone. Only texting works. My car was done quickly and even washed! More

by ToTo Waterhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 30, 2023

Colin and Teresa did a great job and were very efficient! !! I would rate them very high and would use this dealer again. More

by BERKOWITZ55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Viloria
Mar 31, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Colin and Theresa and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 29, 2023

Awesome, able to accomodate us for map sensor change when I gave my husband incorrect appointment date..appreciate the customer service..thank you gmc staff n they are courteous all the time with a smile More

by nespinda
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service techs, Ashley Iwasaki
Mar 31, 2023 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 29, 2023

Quick and easy paper work. She offered good solutions to financial concerns. Pleasure to work with. More

by tramirezjr001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Ashley Iwasaki, Colin Viloria
Mar 31, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 27, 2023

My experience at Honolulu Buick gmc was outstanding Andrew was awesome and upfront about everything also he really helped me out on the deal for my vehicle both him and his manager I will return for my More

by Dsldcarvalho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Morey
Mar 27, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 26, 2023

Irene from the Service area was very pleasant, responsive, and did her best to keep things moving. My appt. was at 9am; however, I wasn’t checked in until 9:20. I was told things were running behi More

by judiwong607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Mar 27, 2023 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad we were able to help and apologize for the wait. We hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 26, 2023

I found it difficult to get in touch with the people working on the deal. It was my persistence that made it hap More

by DANIEL.HELM604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Karas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Honolulu GMC Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 25, 2023

The service staff was very friendly and accommodating. I had several of them check on me in the waiting room to see if I needed anything. The actual service on my vehicle was done in a timely manner. I wi More

by TYLER TRANTHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson
Mar 27, 2023 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 25, 2023

This dealership is on top. I bought 2 buick automobiles here and the people here are the best. Customer service is great from test driving right down to getting a fair price wh More

by BULLA41
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hamic
Mar 27, 2023 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 24, 2023

The service writer was very pleasant and helpful. Communication was excellent as was the service. Work was performed in a timely manner. More

by Dennis Gillum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Iwasaki
Mar 27, 2023 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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