Horne Kia - Service Center

Not happy with the service managers lack of response on helping us with warranty issues. We contacted several times by phone and in person. Now 2 months in and still no response. The additional money we pa helping us with warranty issues. We contacted several times by phone and in person. Now 2 months in and still no response. The additional money we paid for extra warranty on paint ,even after "there "third-party people said that the paint was defective...and nothing. We were in the market for our next vehicle and not sure if Horne Kia will get our business...We have purchased several kia's and now have lost confidence in follow through of the dealer More

Can someone please call me back-bought new 2023 K5-back window defective- went in for repair waited 5.5 hours. Came home AND when I tried the window it is NOT WORKING again. Called and Called- they have no window defective- went in for repair waited 5.5 hours. Came home AND when I tried the window it is NOT WORKING again. Called and Called- they have not called back. Another issue in which we have been waiting months for them to get the part in was due to a parking sensor bracket . Called them and found out that they had the part- but no one called us. Now we're waiting for a call back and it has already been a week. PLEASE CALL DAWN OR CHARLES HOLMES CAN YOU PLEASE CARE ABOUT YOUR CUSTOMERS AFTER THE SALE ALSO? YOU HAVE OUR NUMBER. CAN YOU BUY THE CAR BACK AND GIVE ME MY $10,000 THAT I PUT DOWN? More

Highly recommend this dealership! I had a wonderful experience with Horne Kia. Everyone there showed me amazing service& happy faces. Now that I think about it I have never had an exp I had a wonderful experience with Horne Kia. Everyone there showed me amazing service& happy faces. Now that I think about it I have never had an experience like Hone Kia provides. I just want to thank everyone who helped me at Horne Kia you guys are truly amazing!!!! More

Josh Kirby was very helpful and worked magic getting our car done quickly on a recall item car done quickly on a recall item More

Just another Kia dealership that smiles to your face and stabs you in the back. They'll tell you anything to sell a car. When that piece of crap they sell you is defective, good luck getting them to fix it. stabs you in the back. They'll tell you anything to sell a car. When that piece of crap they sell you is defective, good luck getting them to fix it. Folks, you really don't want to buy a Kia. Defective engines, recall on connecting rods, possibly of catching fire and of easily being stolen. Also transmission and electrical issues. These are just problems I'm aware of, no telling what else could go wrong. If you don't believe me please look it up yourself. More

Horne Kia service has always been great. Came in on 08/25/23 for apptmt with Mike B. and was to he was out. They had Todd Zamboni help me. He quoted me $469 for the 60000 mile package wh Came in on 08/25/23 for apptmt with Mike B. and was to he was out. They had Todd Zamboni help me. He quoted me $469 for the 60000 mile package which is what I signed up for online when making my appointment. I asked to not have wipers changed because I just paid $40.00 for new wipers. He said he would just give me a set of wipers to have installed when I need them again. When I picked up car he mumbled through what they did and said they changed wipers. When I said he told me they would not change them he said oh I forgot to tell them. When I went to pay the girl said $606.00. I was astounded since I was quoted $469.00. When I asked Todd why I was charged more than quote he lied and said he quoted me $590. Although it cost me over $100 more than quote it will cost Horne Kia more. I work with the public and will be sure to let everyone know how Horne Kia operates. Todd Zamboni should learn how to treat people instead of scamming them. More