House of Imports

There is a light slack of communication, funding has also given us a bit of a hard time asking for the same documents over and over. Staff seem very nice but they my be under a lot of stress which can lead t given us a bit of a hard time asking for the same documents over and over. Staff seem very nice but they my be under a lot of stress which can lead to miscommunication and delays More

Arrived at the dealer early before they open at 0700 am and somebody was already there to help us. Happy and satisfied with the service and somebody was already there to help us. Happy and satisfied with the service More

I felt that the employees were doing their jobs well. I was able to stay comfortable all the time watching the car, and I was embarrassed because my child poured hot chocolate.Thank you for thinking of t I was able to stay comfortable all the time watching the car, and I was embarrassed because my child poured hot chocolate.Thank you for thinking of the child more. More

I have been in this dealership for the services of my car for years and very happy with the service they provide. Definitely I will come back here. for years and very happy with the service they provide. Definitely I will come back here. More

My experience was good at the dealership. The process still takes too long when I was paying cash and the price was negotiated within the first 30-45 minutes after the test drive. The process still takes too long when I was paying cash and the price was negotiated within the first 30-45 minutes after the test drive. More

Professional patient informative , knowledgeable Went the extra step to get me qualified for the purchase of my beautiful car. I would recommend anyone to go to house of import Mercedes-Benz of Arcadia. I ha extra step to get me qualified for the purchase of my beautiful car. I would recommend anyone to go to house of import Mercedes-Benz of Arcadia. I had a fantastic experience More

Professional, honest and friendly service advisors. Communication between advisors and clients are exceptional. I will highly recommend this dealership Communication between advisors and clients are exceptional. I will highly recommend this dealership More

Best car buying experience ever! Great customer service and follow up, will be back! Thank you! Great customer service and follow up, will be back! Thank you! More

It was a stress free buying experience. Very professional and customer service was great.i would recommend. Very professional and customer service was great.i would recommend. More

Their used car selection is great. I felt like their allowance of the potential buyer of my car before me was sketchy (they allowed them to have it for double the time permitted - the I felt like their allowance of the potential buyer of my car before me was sketchy (they allowed them to have it for double the time permitted - the explanation was sketchy IMO). The salesman I worked with was wonderful. Everyone is the showroom was friendly and welcoming. all in all my experience was great and I came out with a beautiful car. More