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House of Imports

Buena Park, CA

4.8
788 Reviews

6862 Auto Center Drive

Buena Park, CA

90261

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Showing 788 reviews

January 06, 2023

Nice customer service and nice ficility. It was enjoyable to be here every time. Would like to recommend friends here. More

by Weiqun zheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Jan 10, 2023 -

House of Imports responded

Thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 06, 2023

Melissa was very nice and friendly. I would like to go again. i was very satisfied. More

by jimeeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jan 08, 2023 -

House of Imports responded

Hi Jimeeni, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

Nick S. made the car purchasing experience super smooth. I’m a first-time buyer and would come back in the future. More

by josjikim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salama l
Jan 08, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 04, 2023

Our service agent was Allison Enciso and her communication and effort on our part was exceptional as well as informative. Allison stays on top of our service issues and never fails to provide us More

by jjay50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
Jan 06, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 04, 2023

I was a process made easy by the actions of the professionals present at the House of Imports. More

by hootch1058
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jan 06, 2023 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jan 06, 2023 -

hootch1058 responded

I was an easy process.

January 03, 2023

The sales people were very professional. There was a mix up on a car I was in the buying process and found out it was already sold. To make up for it, the dealership offered me several other More

by Alau2473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Garcia
Jan 06, 2023 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

January 03, 2023

Nathaniel Choe made my deal fast and got me out the door with my car even faster. I'll see him again for my next car. Ask for him. More

by ray lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Choe
Jan 06, 2023 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nathaniel here at House of Imports! If you have any further questions, please don't hesitate to reach out! Take care!

January 02, 2023

Great customer service and friendly. The financing department was able to fit my needs and I walked away with a smile on my face. More

by Mel S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy Lam
Jan 04, 2023 -

House of Imports responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 02, 2023

Kris is Very detail, friendly him,thanks! ! Also My car is clean I'm happy ~~~ More

by Kyung sook kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris sharma
Jan 04, 2023 -

House of Imports responded

Hi Kyung, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 31, 2022

Sam Huang sales team and my service rep Sabrina are all excellent, I am very happy with House of imports More

by EVLIN Chsng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and his assistant, Sabrina
Jan 04, 2023 -

House of Imports responded

Hello Evlin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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