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House of Imports

Buena Park, CA

4.8
786 Reviews

6862 Auto Center Drive

Buena Park, CA

90261

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Showing 786 reviews

December 12, 2022

Contact the dealer through their website. I identified a car that I wanted and they worked with me to make it happen. I drove out in a brand new GLC43 AMG. They did a wonderful job. More

by calstate3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kake and Jane
Dec 15, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2022

The dealership is a dealership but it is the team members that make it an excellent experience!! Melissa is always a pleasure to see and she goes above and beyond to make sure it is a hassle free experience. More

by csoyyocarito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Dec 13, 2022 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 09, 2022

Service advisor gave details of service package (1st year maintenance) and the estimated cost of service More

by Virgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Dec 12, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Excellent service. The service advisor and her manager were flexible to help me when I was using old coupon flyer. It shows that they value their customers. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 12, 2022 -

House of Imports responded

Hi Harry, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests, and we look forward to your next visit!

December 07, 2022

i liked the services. quick, kind,professional explains. she suggested next services i should need. More

by mindywhang55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Dec 10, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Dec 10, 2022 -

mindywhang55 responded

good job, keep it up

December 07, 2022

Salesman David was very helpful! But when we met w/ Finance person & a Manager, heavy pressure to buy maintenance warranties!! Kept coming at us 4 times when we said No multiple time More

by Marlene Miyoshi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Chang
Dec 10, 2022 -

House of Imports responded

Hi Marlene, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 05, 2022

Jag was very good about going over everything and keeping me informed of the progress of the work and when my vehicle would be ready. More

by cicino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Dec 08, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2022

Always very helpful and knowledgeable. Bryan has always taken good care of me and lets me know everything going on when it comes to my vehicle. When ever I have questions about the mainten More

by Darlene Porche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Jeff
Dec 07, 2022 -

House of Imports responded

Hi Darlene, thank you for your kind review; we are happy to pass along your comments to Bryan here at House of Imports! We look forward to your next visit! Take care!

December 01, 2022

This dealership offers the best deal and service with return money back guarantee offers Also it took less time to get me the keys to my mercedes they are very fast on what this dealership do!! More

by Victor.920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 07, 2022 -

House of Imports responded

Hi, we are so happy to read such a great review about House of Imports! We look forward to your next visit! Take care!

November 30, 2022

Very friendly team that clearly knew and explained the car and pricing. They addressed all my questions and the couple of items that I wanted addressed. More

by L Caron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Choe
Dec 06, 2022 -

House of Imports responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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