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Huntington Beach Ford

Huntington Beach, CA

4.5
416 Reviews
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18255 Beach Blvd

Huntington Beach, CA

92648

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Showing 416 reviews

July 12, 2008

I am not sure exactly where to begin about the unethical dealings going on at Huntington Beach Ford. We purchased a used 2002 Mercury Mountaineer on Jun 5th, during the finance part of the dealings we asked More

by dougie
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Max in finance,Eric in service and desk mgr
June 27, 2008

Well guys, they got me too. The 'ol "Teflon coating protection" at the tune of $1,600+ They snuck it in on me. Call them about it, and the manager(s) hung up; very, very hostile. Wow. I'm 41 y More

by troy67
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
several
June 27, 2008

Alex, was great, unfortunately, Ryan Smith the Sales Manager lost the sale for him because he insulted us while trying to "close" the deal. I wont get into details, but it was bad enough that I wrote a More

by seahawkfan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Ryan Smith, Omar Z
May 27, 2008

This is the second time the dealer broke our agreed price. I was trying to buy the Fusion for $11,999 again during Memorial Day sale and the dealer agreed to match Villa Ford's ad. In the end, it was $ More

by waltchan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Manager
May 24, 2008

I have never seen such an unethical dealership ever. I was buying a Ford F150 pickup truck. I had agreed upon a price with the sales manager and the price was written down. In the finance department, whil More

by rw999
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Finance Manager, Sales Manager
February 18, 2008

Do not buy any vehicle from them. They will waste your time and hook you up with an agreed price, which they will illegally change later in the end. I was mistreated and the sales manager broke our agreem More

by waltchan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
3
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