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Huntington Beach Mazda
Huntington Beach, CA
2,928 Reviews
Huntington Beach Mazda is the second dealership in our family. OC Mazda owns and operates both Huntington Beach Mazda and Tustin Mazda.
We look forward to your visit, web browsing and phone calls. Every customer is treated like a guest in our home and we cherish the opportunity to do business with you. Our Service Department is state-of-the-art and we carry a large inventory of genuine Mazda Parts.
Both locations also have one of the largest inventories of pre-owned autos, all makes and models, in the area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,928 reviews
December 15, 2019
Loyalty I absolutely love every Mazda I have ever owned. They have a proven track record of reliability and quality. 21 yrs ago I came to Huntington Beach Maz I absolutely love every Mazda I have ever owned. They have a proven track record of reliability and quality. 21 yrs ago I came to Huntington Beach Mazda and purchased my first vehicle, decided to come back and purchase another. Nick is super knowledgeable, very friendly and very easy to work with. In fact everyone there was. I will always come back to Huntington Beach Mazda it may take sometime since the cars are so reliable, but I will always be back. I can't thank their crew enough! More
by AngieB
Employees Worked With
Greg Underwood, Nick Valenzuela
Helpful December 15, 2019
Best experiance Have been buying cars for almost 50 years and this was the best. Everybody was amazing and helpful. Could not have happier. Will definitely recomme Have been buying cars for almost 50 years and this was the best. Everybody was amazing and helpful. Could not have happier. Will definitely recommend to others. More
by Jeff H
December 14, 2019
Smooth and very positive Joe and the team at Mazda made driving home in my dream car such a pleasant experience! Highly recommend Huntington Beach Mazda. Thank you. Very happy Joe and the team at Mazda made driving home in my dream car such a pleasant experience! Highly recommend Huntington Beach Mazda. Thank you. Very happy customer!! More
by Cherispitkin
December 14, 2019
Fredy helped me on a service visit. I was having a rough day but his efficiency and professionalism combined with friendliness really was wonderful! Thank you! day but his efficiency and professionalism combined with friendliness really was wonderful! Thank you! More
by Virgie
Employees Worked With
Fredy Campos
December 14, 2019
Freddy made my visit smooth and quick. Really enjoy how friendly and attentive he was to what I said. My car and I were well taken care of. Thank. :) friendly and attentive he was to what I said. My car and I were well taken care of. Thank. :) More
by jacintaquiroa
Employees Worked With
Fredy Campos
December 14, 2019
Excellent customer service from Fredy Campos! He is willing to help his customers with any problems that they might have. Definitely worth the five stars! willing to help his customers with any problems that they might have. Definitely worth the five stars! More
by escobar20
Employees Worked With
Fredy Campos
December 14, 2019
Excellent customer service from Fredy Campos. He opened early on a Saturday to assist with my appointment. New tires, alignment and brakes. He even took the time to show me a technology issue I was havin early on a Saturday to assist with my appointment. New tires, alignment and brakes. He even took the time to show me a technology issue I was having. But then again this is the usual service at HB Mazda. All the service employees have always been helpful. More
by Missnatanner
December 13, 2019
Underwhelming Car Buying Experience It was my birthday and my first time getting a new car so naturally I was quite excited. My initial impression of George made me want to leave and go It was my birthday and my first time getting a new car so naturally I was quite excited. My initial impression of George made me want to leave and go somewhere else. He was not informative or enthusiastic. His answers to our questions were short and vague. I didn't feel like he was interested in our business. Excitement diminished. George did not sell the car more than I had already sold it to myself. We went inside to discuss pricing and eventually negotiated to a price we were happy with. When signing the papers, we weren't explained what we were signing. After signing all the documents we asked to look at the details and found the lease mileage was wrong. Good thing we checked! It was amended. They were unable to find my second key so I was to come back on Monday. If they couldn't find it, they would make me a new one. George offered to have the car detailed when I came for the key. Cool! I've never had a car detailing before. I get that it's a new car and there isn't much to detail anyway but I was looking forward to it. Nash reached out to us regarding the key replacement but they had already found the lost key. I mentioned the detailing and he told me that because I had purchased the car on a rainy day they were offering an exterior wash and interior vacuum, not a detailing. There did not seem to be clear communication amongst the team. When I picked up the spare key, George said he would take care of the detailing. I dropped my car off for the new car detail on a different day. Took an Uber home. My mom informed me that they should've had a shuttle service. This was not offered to me and I did not know to inquire of such services. In my opinion, this should be a standardized service step. 'Can I offer you transportation to your next destination?' 'No, I have a ride already OR Yes, that would be great' That question alone shows that you care and as a new customer I already don't feel valued. Shortly after purchasing the car, I reached out to George via email regarding some concerns with my tires and never received a response. I was concerned about the tire color. For a new car, they appeared brownish. When I came in to pick up the car (a week after sending the email), George came to address my concern. He assured me the tires were new and hadn't initially been dressed after purchase. After getting my car back, a lot of lint was visible on the exterior. It wasn't until I got home that I inspected the car further to find that it was still a little dirty in places inside and out. I definitely only received an exterior wash and interior vacuum. There was no attention to detail of any sort. I still had shoe scuffs in the front and the back. At this point I am annoyed and disappointed. My own car washers could do a better job. Time and money wasted. Everyone I interacted with was nice but nobody added to the experience and made it exceptional. Overall, I left feeling happy with the purchase but dissatisfied with the car buying experience. I work in hospitality and my experience was nowhere close to 5 star. More
by kales
December 13, 2019
The service people are friendly and helpful. The waiting room has plenty of food and coffee. It also has internet. I like this dealer. They treat their customers great. room has plenty of food and coffee. It also has internet. I like this dealer. They treat their customers great. More
by nikkiho
Employees Worked With
December 13, 2019
Amazing no BS experience. Longtime customer.......and will continue to be. Great vehicle, great price and extremely professional service. Not the usual car dealership experi Longtime customer.......and will continue to be. Great vehicle, great price and extremely professional service. Not the usual car dealership experience. Tell them what you’re looking for and they’ll find it. More
by Lefty
