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Hyundai of Cool Springs
Franklin, TN
1,427 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,427 reviews
August 18, 2020
Good experience. No hassle or pressure. Go see Kim Duncan, he is great to work with. Price was fair and people were friendly. Process was easy. Duncan, he is great to work with. Price was fair and people were friendly. Process was easy. More
by rob
Employees Worked With
Kim Duncan
Helpful August 16, 2020
Customer service was excellent in the sales and finance department. I was able to get the car I needed and they help me get the right payments. department. I was able to get the car I needed and they help me get the right payments. More
by Altoreeh
Employees Worked With
Kim Duncan
August 16, 2020
We had such a great experience buying a car with Haj at Hyundai of Cool Springs. He was so patient with us and happy to explain all of our options. He was not pushy at all! Plus, you just can’t beat their Hyundai of Cool Springs. He was so patient with us and happy to explain all of our options. He was not pushy at all! Plus, you just can’t beat their lifetime guarantee! Very excited to drive off in our new Ioniq. Thank you all! More
by Cnbrown0525
August 15, 2020
I went to look for a car for my daughter last week and once I entered the Hyundai facility in Cool Spring I was attend and tooken care of immendiatley. Sale associate Oscar Benavides was amazing in findin once I entered the Hyundai facility in Cool Spring I was attend and tooken care of immendiatley. Sale associate Oscar Benavides was amazing in finding me a perferct deal and car for my daughter. financial was a smooth process. Will definetly be coming back for future purposes. More
by PACHO
Employees Worked With
Oscar Benavides
August 14, 2020
My husband and I were in the market for a new car. I had driven a Mercedes for over 20 years but had been introduced to a Genesis G80 by our son and daughter-in-law about a year ago. When a decision was ma driven a Mercedes for over 20 years but had been introduced to a Genesis G80 by our son and daughter-in-law about a year ago. When a decision was made for me to get a new vehicle, I was interested in checking out a Genesis G80. We were impressed by the professionalism of Haj Ebarhem, our sales rep as well as the Hyundai of Cool Springs staff. We would highly recommend looking into a Hyundai for your next car purchase and visiting the Hyundai Cool Springs dealership. More
by Jim & JoAnne
August 12, 2020
We are beyond happy with our 2020 Santa Fe Limited purchase. It’s exactly the SUV we were looking for - checks all boxes for comfort and features. Thank you to Oscar for making the buying experience a purchase. It’s exactly the SUV we were looking for - checks all boxes for comfort and features. Thank you to Oscar for making the buying experience absolutely amazing. More
by Hlgargano
August 09, 2020
I was very please with the outcome of my new palisades they really treated me very nice and very helpful I will tell all my friends and family they really treated me very nice and very helpful I will tell all my friends and family More
by annieblackman
August 09, 2020
Oscar is the best! He made the car buying process as painless as possible. We are extremely happy with her new vehicle and the service we received. Thank you! painless as possible. We are extremely happy with her new vehicle and the service we received. Thank you! More
by Palisade 112
August 08, 2020
Great team enjoyed the process! Showed up to test drive a G80 drive home in an Equus! Great help after the sale highly recommended ! Super service. G80 drive home in an Equus! Great help after the sale highly recommended ! Super service. More
by Equus
August 08, 2020
It was good in the beginning of course because someone wanted to make a sale but then it was bad because the car I was sold was a piece of crap. They hesitated in refunding my money when the car was in th wanted to make a sale but then it was bad because the car I was sold was a piece of crap. They hesitated in refunding my money when the car was in their possession most the time after my purchase. I was lied to on multiple occasions and my time was not respected. More
by cmackey590
Employees Worked With
Kristopher Richardson
