Hyundai of Metairie

Only 2 of my 4 issues were addressed so my car was there all day and only half of my issues were addressed. Your service folks seem confused about terms of Maintenance Program and Severe Driving as defined all day and only half of my issues were addressed. Your service folks seem confused about terms of Maintenance Program and Severe Driving as defined by Hyundai. Service rep was adamant Hyundai pays for every other oil change. I told him that was not the case rather if you require oil changes more frequently then scheduled, the customer pays for it - he was downright combative during this interaction, which I found interesting since I was actually agreeing with him, I should pay for this oil change. More

The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible. my husband with kindness and respect from start to finish. Really. Everyone there was incredible. More

This was the absolute best car buying experience I have ever had. The management and employees (Chris Owens, Jarrod Broussard, Taylor Vix and Byron Lopez) were all friendly and knowledgeable, and through ever had. The management and employees (Chris Owens, Jarrod Broussard, Taylor Vix and Byron Lopez) were all friendly and knowledgeable, and through their amazing team we were able to purchase our dream vehicle at an affordable price. We had such a great experience that we returned the next day to purchase a used car from them. More

Katrina was excellent and extremely helpful in not only finding us the perfect vehicle, but helping us get a price point that worked for us will definitely reccomend Hyundai of Metairie to friends and fami finding us the perfect vehicle, but helping us get a price point that worked for us will definitely reccomend Hyundai of Metairie to friends and family! More

Everyone at Hyundai of Metairie went out of their way to ensure my experience was wonderful. I am very pleased with my purchase and look forward to a very good relationship in the years to come. ensure my experience was wonderful. I am very pleased with my purchase and look forward to a very good relationship in the years to come. More

Friendly staff- a little bit of a wait even though I made an appointment (2 hours for oil and tire change). Not sure what the average time is for those services. Appreciate having a place to do work while wa an appointment (2 hours for oil and tire change). Not sure what the average time is for those services. Appreciate having a place to do work while waiting - the waiting area got a little crowded- I was able to find a corner in the main lobby. More

Check in/ drop off is always smooth. I’m always very impressed with the customer service I receive in the service department. I will continue using Hyundai of Metairie for my future service needs. impressed with the customer service I receive in the service department. I will continue using Hyundai of Metairie for my future service needs. More

Was out of windshield fluid when i brought my car and it was empty when I left so they didn't check fluid and I told them it was out was empty when I left so they didn't check fluid and I told them it was out More

When I leased the car, I was told many times, maintenance was included. However last time I was charged a lot of money. Nobody cared about my complaint was included. However last time I was charged a lot of money. Nobody cared about my complaint More