Hyundai of Metairie

Very pleasant buying experience. Rudy was very friendly and didn’t rush me at all and the pre-owned vehicle I bought was high quality and I’m good repair. and didn’t rush me at all and the pre-owned vehicle I bought was high quality and I’m good repair. More

They are always so good w waiting on me as soon as I walk in the service department My car is always ready sooner then they said it would be. in the service department My car is always ready sooner then they said it would be. More

Our salesman, Greg, was courteous, professional and very knowledgeable concerning our vehicle. He was on task with everything down to financing. A great experience. Will recommend to my friends and family. knowledgeable concerning our vehicle. He was on task with everything down to financing. A great experience. Will recommend to my friends and family. More

I like Hyundai of Metairie, but my last visit to replace the thermostat took three hours. It was a long wait and that's my opinion. the thermostat took three hours. It was a long wait and that's my opinion. More

Kyle Gaspar was a very great help he kept me informed of everything.. He was extremely helpful and i appreciated his help very professional young man he's a great Service Advisor. everything.. He was extremely helpful and i appreciated his help very professional young man he's a great Service Advisor. More

We enjoyed the experience. Jim Braquet was very friendly and knowledgeable. He has even helped us with some of the controls since we have been home. You guys have a good one there and knowledgeable. He has even helped us with some of the controls since we have been home. You guys have a good one there Thank You. More

Miguel is a great sales men and goes above and beyond for his clients!! He made sure that I was comfortable with what I was buying and that I get the best deal. Thanks hyundai team. his clients!! He made sure that I was comfortable with what I was buying and that I get the best deal. Thanks hyundai team. More

Caralynn great csr ever...Great many yrs of experience with her..she takes care of me..informs me of my maintenance needs and next time needs with her..she takes care of me..informs me of my maintenance needs and next time needs More

I think it was inherently wrong for Hyundai to charge me for a problem that they did not fix. I told management that my car had engine seizures as well as car stalls on interstate and at stoplights, which t for a problem that they did not fix. I told management that my car had engine seizures as well as car stalls on interstate and at stoplights, which terrified me as a car owner. Even though Hyundai replaced a crank shaft sensor in an effort to alleviate the problem of engine seizures and car stalls, it did not fix the problem. The manager then continued to have a conversation with me about how “they were no thorough enough” to fix the problem. After charging me 200$ for the crank shaft sensor to be replaced, the manager proceeded to charge me for an overpriced alternator, but he said that he would “waive the labor costs,” saying that instead of 1300$, I would only have to pay 600$ for the alternator in addition to the 200$ that I spent for the crank shaft position sensor replaced. Again, the problem was not fixed from the previous charge, and so I was disappointed when I had to search for a mechanic because Hyundai could not fix my car and guarantee that this problem would be fixed if I payed for the overpriced alternator. Needless to say, I will not be purchasing a Hyundai or returning to a Hyundai dealership for any services. I do hope that future customers can receive better treatment for their vehicles as I do believe that the workers should be more thorough with fixing their customer’s Hyundai vehicles. More

The service manager Cara Ledet is awesome. She was very friendly and got us in and out quickly, properly diagnosed the problem and had the repair finished faster than promised. I will definitely come back friendly and got us in and out quickly, properly diagnosed the problem and had the repair finished faster than promised. I will definitely come back for all service needs for our Santa Fe. More