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Hyundai of St Augustine

Saint Augustine, FL

Overview
Employees
Reviews
Vehicles
4.8
4,869 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,869 reviews

March 23, 2024

We had a great experience at xx. Augustine Hyundai! Our salesman Rich Hirsch was awesome! Beautiful dealership! Everyone was kind and welcoming! I love my new car! More

by lmabry37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Galeota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Brubaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ in finance, he was GREAT! Travis in sales also GREAT!
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Mar 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Rich, he is a valuable member of our team. Congratulations on your new 2024 Hyundai Santa Fe, it's truly an amazing vehicle! We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 23, 2024

Pleasantly supportive with the service that I received, they were able to take me a day early and was done in no time . Very friendly and knowledgeable More

by JTS050266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 22, 2024

It took a couple tries figuring out what was actually wrong with my car but all in all, they went over every possibility and it seems we found the issue and it’s been fixed. The staff at Hyundai St.Augus More

by shannonhays94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coben Balch
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Mar 22, 2024 -

Hyundai of St Augustine responded

Thank you for the 5 star rating. I am glad to hear that the team was able to address your concerns, although we apologize it took longer than expected to diagnose your vehicle. We will work continuously everyday to improve our organization in everyway to better serve our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 22, 2024

Oil change appt 11:40, had them check ignition, sticking, Didn't get out of there till about 2:00!!! Had to ask where and what was going on with my car. No communication, not happy. More

by bonstog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Torres
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Mar 22, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. That wait time and lack of communication is unacceptable and not in line with our company policies and procedures. We appreciate you providing this valuable feedback so that my team and I may review where the breakdown in our processes took place and how we can prevent this from happening in the future. My service director, Joe King, would like to learn more about your experience so he can address your concerns personally. His direct email is joeking@hyundaiofstaugustine.org. He is out of the office until Monday, March 25th, but will follow up with you as soon as possible after receiving your email. We strive to continuously improve on a daily basis to better serve our valued guests. We appreciate your understanding as we grow as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 21, 2024

Rich was a pleasure to work with, got exactly the car we were looking for. No pressure and a very fair deal. More

by huntingbillbug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Galeota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Rich, he is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 21, 2024

Respectable and fair and it was a pleasure to buy a car there first time in my life that I've enjoyed buying a car More

by Mattyork222
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony DaSilva, Ben Byrd
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Mar 21, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating! You look fantastic with your gorgeous new Palisade! We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 21, 2024

Excellent customer service and overall fair prices on repairs I would purchase another Hyundai from this dealership in the future. More

by meshields1013
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirena Napier
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March 21, 2024

Ava Hamilton is one of the most well informed, personable, and competent sales people I have ever dealt with. I have purchased vehicles for over 50 years, both on a personal and business level. More

by libby88
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ava Hamilton
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Mar 21, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Ava, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 20, 2024

The service at Hyundai of St. Augustine is superior to any other around. Everyone is helpful and Maddie is amazing! The new facility is clean and comfortable. Keep up the great wo More

by KMOORE321
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Maddie, she is a valuable member of our team. We will continue to work harder and smarter everyday to provide exceptional service from exceptional people. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 19, 2024

Nice dealership with very friendly folks. One of the few that listens to customers concerns without being condescending. More

by cmbvnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We will continue to work harder and smarter everyday to improve as an organization and provide exceptional service to our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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