Madison Frickenstein
Madison Frickenstein at Hyundai of St Augustine
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Madison Frickenstein

Service Advocate

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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5.0
34 Reviews

Dealership Experience

1 yr

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

5.0

34 Reviews

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34 Reviews of Madison Frickenstein

April 28, 2024

Dealership Rating
Employee Rating

Once again Hyundai of xx. Augustine proved itself to be the best car dealership in the USA. The best staff and service once again. My fifth time visiting and always a 10/10 ex More

by coachhegs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Coben Balch

Apr 28, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 28, 2024

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Hello. Everything was great. I was finished in less than an hour. Maddy was excellent. More

by MARC.HILLSON
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Recommend Dealer
Yes
Apr 28, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 27, 2024

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This experience was so much better then experiences at previous Hyundai dealerships. I was comfortable just walking in. The people were friendly and pleasant to talk. Our salesman George Aflleje was amazi More

by Neemis
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Recommend Dealer
Yes
Apr 27, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with George, he is a valuable member of our team. We sincerely welcome you to the Hyundai of xx. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 26, 2024

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I needed a multi point inspection and wa willing to pay for a real thorough one. Little did I know every thing is 16( an issue. An issue! Paid for the dash light 165 but the GPS has been black but occas More

by TIGHTSKINS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joey King Jr.

Apr 26, 2024

Hyundai of St Augustine responded

Thank you for the candid feedback and four star rating. My service director, Joe King, would like to learn more about your experience and address your concerns. We are always looking for ways to improve the experience for our valued guests. Joe's email is joeking@hyundaiofstaugustine.org. If you would be so kind to provide him your name and contact info (in that email, as this is a public forum on DealerRater) we would be greatly appreciated. We appreciate your business and understanding as we work harder and smarter everyday to improve as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 23, 2024

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Hyundai of xx. Augustine is everything a customer wants from a dealership. The service is friendly and professional with a belief in integrity and good customer ser More

by jy6569
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Recommend Dealer
Yes
Apr 23, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Randy and Tunde, they are both valuable members of our team. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 17, 2024

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i’ve been dealing with Hyundai Of Saint Augustine now for three years. My overall experience is very positive friendly, professional, and very much willing to work with you. More

by jeclausner
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Recommend Dealer
Yes
Apr 18, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine over the years. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 16, 2024

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Since the very beginning, Madison has been wonderful and extremely professional taking the time explaining the situation w my car. You can tell just by the way she does her job that she has the best interes More

by UHEARDMEINJAX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Coben Balch, Sylvester Moore , Leon in used car sales is wonderful.

Apr 17, 2024

Hyundai of St Augustine responded

Thank you for the candid feedback and 4 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. I apologize the other associate didn't live up to our goal of providing exceptional service, and I appreciate you bringing this to my attention. Joe King, our Service Director, and myself will work with all our team members to ensure we are providing our valued guests such as yourself the best experience. I appreciate your understanding as we grow as an organization and sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 16, 2024

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Professional friendly informative. On time great communication. Very reasonable. Will definitely recommend without hesitation. Thank you More

by DGBTOURING
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Recommend Dealer
Yes

Other Employees Tagged: Danny Perez, Danny Torres

Apr 17, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 12, 2024

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Friendly and informative. Would highly recommend them the wait time I was given was accurate. More

by zaza6
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Recommend Dealer
Yes
Apr 12, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 10, 2024

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The staff is very friendly plus their customer service is unbeatable! No complaints at all. More

by pam.reynolds2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Stephens

Apr 10, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

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