Hyundai of St Augustine

Dont waste your time in the service department The sales team was great but the service department (with the service writer with whom I delt who's name I dont even know because he didn't properly The sales team was great but the service department (with the service writer with whom I delt who's name I dont even know because he didn't properly introduce himself) was completely lack luster and a joke. The service writer didnt even get a service Tech to review my problems on my bran new car, and wrote it off as could not verify concerns. While one of my concerns was truly not present at the time, I myself pointed out the the second issue AFTER the service writer refused to listen that the issue was only present in direct sunlight. I myself turned the vehicle in to the sunlight and showed him the defect in my windshield and he still refused to acknowledged there was an issue even after i clearly pointed it out or that he would get with the service manager, just that he could write down that he might see something on the windshield and the service manager would have to see it but he showed no true concern about getting my issued resolved or that there was truly and issue after i pointed it out. I took my car to hyundai of Orange park and within minutes a service writer got an actual technician over, he then verified my issue, acknowledged it, and then said he would actually talk to the service manager so we could set something up to get my issue resolved because it was clearly present. The service center at hyundai of st Augustine expressed no such integrity in helping me Resolve my issues with my brand new vehicle that only has 2.7k miles on it. Do not waste your time on going to this service center to get Put Off, or told "my manager will have to see this" without truly having your issue acknowledged or taking the steps necessary to set something like that up More

Purchasing my new car Micheal Early made buying a car so easy. Best service I have ever had at any dealership! The paperwork process was made simple because of his preparat Micheal Early made buying a car so easy. Best service I have ever had at any dealership! The paperwork process was made simple because of his preparation and that made everything go by smoothly. Very glad I decided to go to Hyundai of St Augustine More

Great experience Love this dealer and all their staff. Great experience. Great car love it all This is my third car bought from st Augustine Hyandai and not my last Love this dealer and all their staff. Great experience. Great car love it all This is my third car bought from st Augustine Hyandai and not my last More

Painless Michael was very nice and helpful the dealer ship personal was helpful and friendly Michael made us feel comfy and at ease he followed up with us and Michael was very nice and helpful the dealer ship personal was helpful and friendly Michael made us feel comfy and at ease he followed up with us and showed interest in selling us a car which I appreciated I have 2 sonatas now and I'm pleased with both of them More

Hate that I got a car from this place Was mistreated! By Leon he was beyond rude. Especially after he made the sell! My seats look horrible! Because they didn't detail it good enough! Now Was mistreated! By Leon he was beyond rude. Especially after he made the sell! My seats look horrible! Because they didn't detail it good enough! Now mildew is all over my seats (remind you I haven't had the car over a month.) Bo Lusher was inconsiderate! I have travel THREE times back to Jacksonville to st.augustine and the problems STILL hasn't been fixed! Me and the manger got into a heated argument behind the car he cruse me out and I cruse him back out! (Bo Lusher) I put 3,000 dollars down to only end up with a crappy car! I hate that I got a car from them! Bo lusher told me I shoulda took my a** to west Hyundai because I'm inconvenienced him! More

The way it is supposed to be Purchasing a new car can be a painful experience. Mostly because the manufacturers made it that way. Paul Smathers did a wonderful job of keeping the Purchasing a new car can be a painful experience. Mostly because the manufacturers made it that way. Paul Smathers did a wonderful job of keeping the process simple, honest and beneficial to the customer (me). I went to this dealership because of their reputation and a recommendation; they did not disappoint. It was a good experience......and I received a terrific automobile! More

Excellent experience Shawn Hays made buying a new car very smooth. He is well organized, knowledgeable and pleasant. He will be the guy I will feel great to recommend to Shawn Hays made buying a new car very smooth. He is well organized, knowledgeable and pleasant. He will be the guy I will feel great to recommend to my family and friends. I am very pleased with my experience at St. Augustine Hyundai! More

Worth the 2 1/2 hr drivr We wanted to purchase a pre-owned Hyundai Santa Fe. And even though it ended up being a five hour round trip car ride it was worth it to deal with Pa We wanted to purchase a pre-owned Hyundai Santa Fe. And even though it ended up being a five hour round trip car ride it was worth it to deal with Paul Smathers in Saint Augustine. He was very knowledgeable and made the whole experience wonderful we highly recommend him More

Glad to have purchased my 2017 Elantra Mr. Reveron was friendly and knowledgeable. This is the third vehicle I've purchased from Jose in the last (6) six months. Great purchasing experience Mr. Reveron was friendly and knowledgeable. This is the third vehicle I've purchased from Jose in the last (6) six months. Great purchasing experience, would definitely recommend this dealership to anyone who is interested in buying a car. More

Best sales person ever Our salesperson Randy Selph was exceptional. Even a hurricane couldn't slow him down. We needed a vehicle in a hurry and a great deal. He made both Our salesperson Randy Selph was exceptional. Even a hurricane couldn't slow him down. We needed a vehicle in a hurry and a great deal. He made both happen. I'm still not sure how. More