Hyundai of St Augustine

Wonderful Dealer and Team! Stopped in to "look" at the Sante Fe to see what the trade in would be on our 2011 Veracruz. 3 1/2 hours later we were driving a new Sante Fe off the Stopped in to "look" at the Sante Fe to see what the trade in would be on our 2011 Veracruz. 3 1/2 hours later we were driving a new Sante Fe off the lot!! Great service by Ray Paez, Joe Cassata, Zack and the entire team! This is our fourth Hyundai and we love them! And as always, Debbie Girdwood and her team in service makes it a joy to stop by to have your car serviced!! - Donna & Walt More

Exceptional Service When we arrived at St. Augustine Hyundai we were greeted by Leon Levit. I'm so happy he was the one to introduce us to their business. Leon has a grea When we arrived at St. Augustine Hyundai we were greeted by Leon Levit. I'm so happy he was the one to introduce us to their business. Leon has a great knowledge of the vehicles Hyundai offers. We test drove a couple of cars, we were not rushed. As we drove around he explained and went over all the gadgets the car offers. He gave us undivided attention and has great customer service etiquette. Easy to talk to, convincing but not pushy. Such a wonderful person. The finance department, we had Jack who handled the finalization. He is also a great guy and very professional, who will get you a great deal. We look forward to all future encounters and purchases! Thank you Leon, Jack, and St. Augustine Hyundai family!! More

Leon the Great! We had a great experience. Our salesman Leon went above and beyond and also helped us get a great APR. Whole staff was very friendly, no pressuring, We had a great experience. Our salesman Leon went above and beyond and also helped us get a great APR. Whole staff was very friendly, no pressuring, and the car was a good deal. Recommended. More

very good experience I came to this dealership because I found a suv online that I wanted to see but it was sold before I got there. So they listened to what I was lookin I came to this dealership because I found a suv online that I wanted to see but it was sold before I got there. So they listened to what I was looking for and found me the perfect one. There was no pressure the whole experience was very smooth. I would go back and buy my next car from Leon. More

Bad Customer Experience Never knew picking up the phone and dialing 7 digits could be so difficult… at Hyundai of St. Augustine, this has happened on multiple occasions but t Never knew picking up the phone and dialing 7 digits could be so difficult… at Hyundai of St. Augustine, this has happened on multiple occasions but this time was the straw that broke the camel’s back. Per the invoice, the service began 10:54 10JAN15 and was completed 12:27 10JAN15. I didn't receive a call or voicemail stating that my car was ready to be picked up. No call to say, "Hey, we're closing soon and your car is still here. Would you like to pick it up soon?" Nothing. No call when the service was completed and no call when the cashier closed up and saw that keys were still there. I had to find a salesperson to pay for the service and pick up my keys. I’m actually in the market to purchase a new car this year. Due to the repeated poor excuse of “customer service”, I will not be purchasing another Hyundai or suggest this dealership or brand to anyone. Furthermore, I won’t be returning for future services. The quality of customer experience is everything. More

A great dealer and delightful experience We needed to replace our Acura but had noticed the Genesis and found it had all the features and better value. We went to just look and were impresse We needed to replace our Acura but had noticed the Genesis and found it had all the features and better value. We went to just look and were impressed enough to buy a 2015 Genesis 3.8. The staff was wonderful, no pressure at all. Our thanks in particular to our salesman Zack Kasperovich and the others helping us in the process, Jimmy Felciano and Eddie Brooks. Very courteous and thorough in responding to our questions. More

12000 km service Friendly on time and over and above what i expected. My Cdn. Hyundai dealer could learn how to greet and process clients from this dealership. Receiv Friendly on time and over and above what i expected. My Cdn. Hyundai dealer could learn how to greet and process clients from this dealership. Received and processed by Debbie / friendly / questioned asked and answered prominently and accurately. My car was washed and vacuumed, this would never happen at my dealer in Halifax NS. Parts dept. solved a long term challenge that i have had with protecting my rear bumper from scratches. Found the product and was honest enough to recommend that I have it installed by another company, because they were the experts. Really appreciated. Cheers and thanks Bill N More

Shopping for a new car It took me a while to purchase a car. I was at the dealership multiple times and dealt with Leon Levit. He was so patient with me and let met test dri It took me a while to purchase a car. I was at the dealership multiple times and dealt with Leon Levit. He was so patient with me and let met test drive multiple vehicles. I went back and fourth between used, new and lease. I finally decided to go with a new Hyundai. I love it and I loved my salesman. I will defiantly buy all of my vehicles from Leon. He was the best ever. I also had a wonderful finance manager Jack M. The both treated me with great respect and I believe I have made two new friends, More

second hyundi from this dealer and salesman Love my new 2015 sonda had a elantra and traded up we went back to this dealership and salesman because of the first purchase our experience there was Love my new 2015 sonda had a elantra and traded up we went back to this dealership and salesman because of the first purchase our experience there was great no heavy pressure just down home folks and no bull love my Hyundai and sales man Paul Smathers. Also the service is great Debbie in service is so pleasant and Caring More

An Exceptional Experience! It was a stroke of luck that I contacted Hyundai of St. Augustine! After a brief telephone conversation and a short drive, the dealership had the des It was a stroke of luck that I contacted Hyundai of St. Augustine! After a brief telephone conversation and a short drive, the dealership had the desired automobile and all required documents ready upon my arrival exactly as promised. The staff were very knowledgeable, extremely professional, and exceptionally helpful. My experience at Hyundai of St. Augustine was wonderful. This dealership was a dozen steps better than the six previous dealerships visited. Without any hesitation and reservation, I whole heartedly encourage anyone to visit Hyundai of St. Augustine when shopping for a vehicle. I'm so glad I purchased a vehicle from them. Sincerely, Andy Sager More