Hyundai of St Augustine

Fact of life Your dealership was recommended by my best friend Jack Liede. I would trust this with my life. As always he was right. You people treated me very well Your dealership was recommended by my best friend Jack Liede. I would trust this with my life. As always he was right. You people treated me very well and I'm glad I listened to Jack, More

I love my car! Ron was very helpful without being pushy, trying to get us to commit to buying a car. He took a stroll with us, through the yard, showing several mo Ron was very helpful without being pushy, trying to get us to commit to buying a car. He took a stroll with us, through the yard, showing several models to us, telling us both, the good and bad points about each model. He took us on a couple of test drives, helped us to get the price down to our liking and we were all pleased with the outcome. Ron Copeland is a #10 all the way. Joe, the finance officer was very patient and helpful, explaining the additional warrantee packages that were available to us and didn't try to pressure us into adding anything to our original purchase, although we did opt to get the GAP and the 10 year/ 100,000 mile extended coverage. More

No Pressure - Quality Salesmanship We stopped into this dealership with the idea of looking for and possibly purchasing a used car to replace our Toyota Tacoma Truck. The two individua We stopped into this dealership with the idea of looking for and possibly purchasing a used car to replace our Toyota Tacoma Truck. The two individuals, we dealt with, went way out of their way to make us comfortable and to help us find something that we would enjoy and could afford. After finding out what we were looking for, we test drove a few of the vehicles on the lot. Even the test drives, with Martin, was first class. No pressure and he really seemed interested in finding the right car for us. Jordan, made the suggestion of a 2014 Elantra lease car instead of a used vehicle. It fit into the budget parameters that we had already given them, while looking at used cars, and the deal was done. What we really liked was the complete lack of pressure, that one normally receives when shopping for cars. Another plus for this dealership was the friendliness of other sales people that we casually talked with. We really enjoyed talking to "Bird". The relaxed atmosphere and friendliness really made you feel as if you were part of a family. We have told others about our superior experience and one of our friends has already purchased a used vehicle there. She too feels the same as we do about this dealership and the staff. More

Miracle Workers I have been driving a 15 year-old Saturn, thinking that it would be a long time before I could qualify for a loan for a newer car. You see, I had a b I have been driving a 15 year-old Saturn, thinking that it would be a long time before I could qualify for a loan for a newer car. You see, I had a bankruptcy about 20 months ago, caused by both a catastrophic medical condition and the recession. A friend of mine suggested that I give Hyundai of St. Augustine a phone call, but I resisted until I got a flier in the mail that advertised assistance for persons who had been through bankruptcy. Now, I had received dozens of similar fliers shortly after my bankruptcy was discharged, but I figured that these advertisements were simply ways for car dealerships to charge outrageous finance rates. So, all of those fliers went into the trash. But when I received this one, I remembered my friend's recommendation. It is very unusual for older, single women to have a good experience at a car dealership, so I decided to take a chance. When I called, I made contact with Chris "Bird" Clark. He was very brief and low key. I told him that I wanted a 4-wheel drive SUV because I live near the beach, and I wanted a good used vehicle. He asked a few well-thought-out questions, such as "is there another 4-wheel drive vehicle in your household - Yes). How much do you use 4-wheel drive - not much). What do you need cargo space for -- hauling plants, mulch, gardening supplies). Chris asked if I would give him my e-mail address, and he promised not to bombard me with ads, just a few photos of possible vehicles. Well, he sent me two choices, an SUV, and an Elantra Touring wagon. I hated the color (a vivid blue), but I called and agreed to come in for a test drive. WOW -- after 10 minutes, I realized that Chris knew what I needed better than I did! The Elantra Touring was perfect in every way. Chris even anticipated one of my pet peeves, i.e., head rests that force women's heads forward when they wear a hair clip. He immediately adjusted the head rest so that it worked perfectly. Well, three hours later, I drove off the lot with a new (to me) 2011 Hyundai Elantra Touring. I am absolutely thrilled with every feature, and even the color (ugh) is growing on me. I did not have any money to make a down payment -- because of the bankruptcy -- but David Mayfield went to bat for me. After checking various banks, he came back and said the best interest rate I could get from a bank would be 10%, which was a deal-breaker. But, I gave him my pension and social security figures, and pay stubs from my part-time job, and he came back with financing through Hyundai at 1.9%. WOW, WOW, WOW. I didn't realize how hard he had worked until my "identity theft" report was mailed to me and showed that he had contacted 10 different banks! I am so impressed, and so grateful for this second chance to re-establish my credit. And, I am just thrilled at having a comfortable and dependable car to drive. I am indebted to the fellows at Hyundai of St. Augustine for making this possible, and I tell every one of my friends and co-workers about the great deals available at your dealership. Thanks a million, Karen White St. Augusitne More

Kyle and Eddie ROCK!!! As a business owner, I take great pride in looking after my clients with "White Glove Service". Unfortunately, I am all to often UNDERWHELMED by the l As a business owner, I take great pride in looking after my clients with "White Glove Service". Unfortunately, I am all to often UNDERWHELMED by the level of attention and service that I receive while on the other side of the desk as a consumer. I am very happy to tell the world that this was not the case with Hyundai of St. Augustine...More specifically with Kyle Showalter and Eddie Brooks. This was simply the best car buying experience that my wife and I have EVER had. It was the fastest, most thorough, fair and honest deal we've experienced. They even delivered the car to our home and picked up our 2011 Santa Fe that we traded in. That is what I call "White Glove Service"!!! We will highly recommend Kyle and Eddie to everyone that we know is looking for a new or used car. Great job guys...And oh yeah...Our new Sonata is AWESOME!!! Chris and Laura Smith St. Augustine, FL More

From the moment we stepped on the lot, we were made to feel comfortable - not pushed or pressured. George was helpful and informative, courteous and friendly. We worked a great deal and they even stayed l feel comfortable - not pushed or pressured. George was helpful and informative, courteous and friendly. We worked a great deal and they even stayed late to deliver the car. The follow up was good...I got everything I was promised. I love my new car! More

We were very happy with our experience at the dealership and with Ron. I would recommend this dealership to my friends and family. Pat and Pat Tomford and with Ron. I would recommend this dealership to my friends and family. Pat and Pat Tomford More

This is my 3rd Hyundai and the people at St Augustine are great. While I purchased this time the service department is also efficient and easy to work with. I would recommend this dealership to everyone. great. While I purchased this time the service department is also efficient and easy to work with. I would recommend this dealership to everyone. More

In the last 5 years I have purchased 3 vehicles and have brought 2 family members to purchase vehicles. All have been pleased. In my opininion what makes the difference in a dealership is customer experienc brought 2 family members to purchase vehicles. All have been pleased. In my opininion what makes the difference in a dealership is customer experience after the new car purchase has been completed. This dealership makes you feel you are a member of their family. I have taken my vehicle to Hyundai St Augustine for my service needs (oil etc.) Service Advisor Debi has done a great job. She takes the time to explain everything and explain car service needs options. Let me share with you a personal story. Last December I spent 4 weeks in the hospital. Withion a week of my arrival at the Hospital, Debi and the Service Team sent me a "Get Well" card in the hospital. It was signed personally by each employee of the Service Department. IN 20 YEARS I HAVE NEVER EXPERIENCED A LEVEL OF QUALITY SERVICE EQUAL TO HYUNDAI ST. AUGUSTINE. Who else does this? NONE !!!!! Thank You. Thank You. Thank You More

This was absolutely the best car buying experience I have ever had. Chris "Bird" Clark was extremely friendly, helpful, informative and worked very hard to get the perfect fit for my daughter's first car. Ja ever had. Chris "Bird" Clark was extremely friendly, helpful, informative and worked very hard to get the perfect fit for my daughter's first car. Jack McQuain, the finance manager, was very friendly and explained all aspects of the financing to us and made the purchase a very smooth and efficient process. I HIGHLY RECOMMEND Hyundai of St. Augustine and their amazing sales and finance staff to anyone thinking of purchasing a new or used vehicle. Excellent all around experience and drove away with a beautiful car! More