
Hyundai of St Augustine
Saint Augustine, FL
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I found the car on Autotrader and it happened to be the best valued car of all the genesis coupes within 100 miles of Orlando and most likely in all of Florida. I called them and told them that I was drivi best valued car of all the genesis coupes within 100 miles of Orlando and most likely in all of Florida. I called them and told them that I was driving from Orlando and they said would HOLD the car for me until I made it there which was about 5 hours later. I was highly impressed because most delearships would never hold cars for a buyer that they are not certain would actually buy the car. The car was gassed up and waiting for me by the time I arrived and the car exceeded expectations in the test drive. I have been car shopping for over a year and Hyundai of St. Augustine was the absolute overall, best car dealership I've ever been to and worked with. I highly recommend them! More
The Service Advisor needs additional customer service training. We purchased our vehicle from your dealership and have dealt with her more than once. Her demeanor is far less than what I would expect fr training. We purchased our vehicle from your dealership and have dealt with her more than once. Her demeanor is far less than what I would expect from an award winning dealership. She needs to project a more helpful attitude. The other members of your staff including the technician, cashier, donut man, passing employees, etc. were very pleasant, attentive and helpful. Each time we've been to your dealership I've ask to speak with the Service Manager regarding my problem and I've been told (every time) he is on vacation or in a meeting. This may be the case but it seems too convenient. I'm passing this along because you asked for my input. I am not in the business of causing anyone a problem and I hope you will accept this in a constructive manner. The jury is still out on your dealership and our repeat business. Robert Easterling (Former Gen. Manager (retired), fortune 500 company and TQM / Quality Service Consultant.) More
Ron was amazing to deal with. He sold me my car and took care of everything when I called for service. I would recommend this dealership to anyone just because of Ron. care of everything when I called for service. I would recommend this dealership to anyone just because of Ron. More
Debbie and Cheryl ROCK! They always remember me and greet me with a smile. This last time I sent my wife down. Not only did they know who she was but they even asked how I was doing. If I didn't kno greet me with a smile. This last time I sent my wife down. Not only did they know who she was but they even asked how I was doing. If I didn't know better I would think I was their long lost cousin! When they call on a service tech (to ask me more info to better diagnose the issue) the tech always starts the conversation by extending his/her handshake and introducing themselves. Running at a professional level like this will always bring me back. Please tell your entire staff how pleased I am and how much their professional conduct makes a difference. Ted Hill My car: Sonata V6 My wife's car: Elantra ****will by my next car from Saint Augustine Hyundai too! More
George was quick, friendly, honest and efficient. I would certainly recommend this dealership to friends and family. Excellent buying experience. Best dealership in the area! would certainly recommend this dealership to friends and family. Excellent buying experience. Best dealership in the area! More
Our salesperson Ron was outstanding. From the car selection to financing. Everyone at the dealership was great. They delivered on customer satisfaction which a lot of dealers do not. selection to financing. Everyone at the dealership was great. They delivered on customer satisfaction which a lot of dealers do not. More
I bought my used car at Hyundai of St Augustine. My sales experience was horrible. When I got home with my car I discovered there was a small pit in my windshield that was noted on the initial report sales experience was horrible. When I got home with my car I discovered there was a small pit in my windshield that was noted on the initial report when the car was taken in. I was directed to Cheryl to get this fixed, procure headrests for my back seat, and get the second key made for me because I had only received one set when I got my car. Cheryl was wonderful. She called the guy that did there window repairs. He made a special trip to the shop to make the repair. It looks great. Cheryl ordered my headrest for me and gave me a key blank for the service department to go have my key made. I subsequently found out that I could not get the key made from their key blank. When my headrest came in and I told this to Cheryl she called the person who does their. That person also made a trip over to fix my key. Cheryl has excellent follow through, is very helpful and cheerful. She is a pleasure to do business with. Although I did not enjoy my car buying experience I look forward to having my car serviced there because of Cheryl. More
Great experience and outstanding service and support! I traded in my Sonata Hybrid for a 2013 Santa Fe and was very pleased with the service. I've purchased 6 cars, and this was by far the best experience traded in my Sonata Hybrid for a 2013 Santa Fe and was very pleased with the service. I've purchased 6 cars, and this was by far the best experience I've had. More
After dealing with Orange park and Key (who were closer) I tried Saint Augustine Hyundai via the internet. It was the 31st of July and had seen a competitors add. The dealing with OP was terrible, all the I tried Saint Augustine Hyundai via the internet. It was the 31st of July and had seen a competitors add. The dealing with OP was terrible, all the stereo typical salesman stuff, way too pushy. I spoke to Randy at Saint Augustine and explained to him what I wanted (i picked the car online from their inventory). I gave him my trade in information. There were good incentives that expired on the same day. I told him if he cam back with a good deal I would take the car today. He called back/emailed me his offer in 30 minutes. I took the offer, and I was surprised at the dealership that NOTHING had changed. I had come in at 7pm and was out the door with a new car at 8:15. Randy was really helpful and was bending over backwards to make sure he explained all about the car and the dealership. He told me bout the car not coming with a spare and the other pros and cons. I appreciate the fact the he did not try to hide anything and everything waiting for me when I got to the dealership. The finance guy (Joey) had the typical ad on speech. I told him i have not had a car longer then 3 years and have never needed warranty work or extended services. He was good at accepting that and did not do the hard sell. He said He had to offer it and understood I was not interested. All in all a very good experience. BTW before I got to the dealer OP had their sales manager call me. I told him the deal i was offered by Saint Augustine and said they would beat it by $100. I told him even if he beat it by $500 i was not interested in dealing with them! More