Hyundai of St Augustine

This is the very first time our family has ever considered purchasing a Korean car and after 7 months of research we actually decided on the 2012 KIA Optima SX sedan. After locating the vehicle in considered purchasing a Korean car and after 7 months of research we actually decided on the 2012 KIA Optima SX sedan. After locating the vehicle in Leesburg, Florida, we drove hours for a test drive and ultimately ended up not making a deal...what a "HUGE" time waster...never again!!! Fast forward to February 2013, we as a family decided to consider a Hyundai sedan instead of a KIA. When I arrived back to Jacksonville, Florida from Shanghai, China, I wanted to assist my parents again with a new car purchase. I discovered the Azera while browsing the internet and after locating a Smoke Metallic Gray color Azera on the Hyundai of St. Augustine website, I immediately sent an e-mail inquiry and Shawn Micheal Hays responded back with a quote. Honestly, I did not even know that this model existed when we were car shopping in 2012 as the only Hyundai that we compared the Optima to was the Sonata. From the moment we arrived onto the lot, Paul Smathers greeted my mother and I with a big smile. I asked for Shawn, but he was servicing another customer, however, he came over to shake my hand and asked if it was okay for Paul to help us, I agreed and the rest is history! Paul was extremely courteous, patient, professional and knowledgeable about all the amazing features of the Azera. After our test drive, I inquired about looking at another Azera in the same color with a technology package to compare the differences. I was sold that day on this amazing vehicle, but we still needed to get my father and mother's stamp of approval. Ultimately, after careful discussion, less than 5 days later and after a bit of negotiation via text and e-mail we had ourselves a deal! Paul was an absolute pleasure to work with, he provided outstanding customer service and was attentive to our every need. We have been in communication post purchase and I would highly recommend Paul and his dealership - Hyundai of St. Augustine! No need to go any where else!!! My parents last car purchase was in 1993 and this was hands down the most awesome new car buying experience ever! We would gladly bring our business back to St. Augustine in the future and we will be highly recommending your dealership to all of our friends and family! Always the best & continued success! Tommy, James and Susan Ponte Vedra Beach, Florida More

This is far and away the best dealership I've ever worked with in forty years of buying cars. Ask them for a price quote and they'll give you their numbers. Do your homework and you'll find that the worked with in forty years of buying cars. Ask them for a price quote and they'll give you their numbers. Do your homework and you'll find that they offer a very competitive price on their new car, plus they don't low ball the value of your trade. You get a very competitive deal right out of the box with no pressure. It's an amazing buying experience. This dealership is a two hour drive from my home and it's worth every minute of the trip to do business with them. More

Best experience I have ever had at a dealership. THANK YOU for being upfront, honest, and for working with us and listening to our needs. I have already recommended this dealership and told others of our YOU for being upfront, honest, and for working with us and listening to our needs. I have already recommended this dealership and told others of our wonderful, easy, and painless experience with Hyundai of St. Augustine! More

One of the greatest buying experiences I have ever had. Shawn Hays was a true professional sales person, not a car salesman. He was incredibly knowledgeable about the product and never bad mouthed the com Shawn Hays was a true professional sales person, not a car salesman. He was incredibly knowledgeable about the product and never bad mouthed the competition. He showed genuine interest in our vehicle needs. Most important to us was the fact that he never put any pressure on us from the beginning to the end. I have met my first true professional sales person and I highly recommend this person when shopping for a new vehicle. In fact the entire staff I delt with was very professional. More

This is the second vehicle I've purchased from the Hyundai of St Augustine dealership and the entire experience has been nothing short of phenomenal. From the moment I walked in the door with the f Hyundai of St Augustine dealership and the entire experience has been nothing short of phenomenal. From the moment I walked in the door with the friendly greetings from anyone and everyone I approached, the detailed explanations of the vehicles in the dealership inventory, the financing options, but most of all the caring attitude and respectful way the salesmen treated me will always make Hyundai of St Augustine my "go to" dealership for purchasing a vehicle. I've dealt with Randy Selph for the purchase of both of my vehicles and he has been an absolute pleasure to deal with. It had been approximately 15 years since I had been in a dealership to purchase a vehicle and I have to say in all honesty the Randy was a "breath of fresh air" throughout my buying experience for my 2012 Santa Fe. I once again I dealt with Randy for the purchase of my wife's 2013 Sonata, and like a good wine or cheese Randy has improved with age...something I didn't think possible...as he was more than perfect when he sold me my Santa Fe. With the Sonata, he took the time to extensively explain all the nuances of the vehicle to my wife in a way that she was able to understand and provided her with a very positive buying experience. Again, thank you so much! Jimmy Feliciano also was involved in my most recent purchase. He helped in making the "upside" of leasing understandable to me and I appreciate the way he did this without any "pressure". I was totally against leasing, but he opened my eyes to doing some research which led me to see the advantages to leasing...Thank you Jimmy. Dave Mayfield made the arduous task of the financing paperwork a pleasure and breeze to deal with. Thank you Dave. I have been in the dealership many times during the past year, and can honestly say that I have continually found that every one of the employees I have encountered have been very cordial and professional. Hyundai of St Augustine truly does make you feel like "family"! I feel Hyundai of St Augustine is an asset to our community...Keep up the good work folks!! Thanks so much for the wonderful experience!! Regards, John & Heather Studwell St Augustine, FL More

From sales to sevice my experience has been exceptional. My last sevice call went vey well from reservation to completion, The car was returned cleaner then when I brought it in. My last sevice call went vey well from reservation to completion, The car was returned cleaner then when I brought it in. More

Roosevelt was awesome! My husband called ahead and told him what my needs and lifestyle were like and when we got there he pointed us in the right direction immedialtely. Roosevelt was very professional an him what my needs and lifestyle were like and when we got there he pointed us in the right direction immedialtely. Roosevelt was very professional and knowledgeable. He really listened to what I wanted and needed in a car and made those things his main focus. David Mayfield was also very professional and knowledgeable. He had us in and out of the finance process within a few minutes. I would highly recommend this dealership, and it was truly my best car buying experience!!! More

We had a problem trying to find the exact car that we wanted with the options to match. We test drove the Genesis Coupe but couldn't find the model we wanted with all the extras. Either the color was wro wanted with the options to match. We test drove the Genesis Coupe but couldn't find the model we wanted with all the extras. Either the color was wrong or it didn't come with the nav system or sunroof, AT or MT etc...We live in Jacksonville but a customer at our store recommended contacting Randy at St. Augustine Hyundai. That worked! He found the car we were looking for and had it at the dealership within 48 hrs. We didn't have time to travel to St. Augustine that week so we did the paperwork online and Randy delivered the car right to our door that night! Then he sat with us for about an hour and shows us how all the options worked. That is customer service! We could not of asked for better experience! More

I had the best car buying experience at Hyundai of St. Augustine. Great, honest, caring people to work with. I will definitely be buying again from them in the future. Augustine. Great, honest, caring people to work with. I will definitely be buying again from them in the future. More

This review encompasses both experiences, sale Sept 1, 2012 and 1st service Mar 01, 2013 which were both very positive. Hyundai of St. Augustine has a friendly staff, great business model and a reputatio 2012 and 1st service Mar 01, 2013 which were both very positive. Hyundai of St. Augustine has a friendly staff, great business model and a reputation that many people are aware of. I hope this never changes, it will be my pleasure to recommend them. Demetrius Davis in particular has been very helpful! More