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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,143 Reviews

1,143 Reviews of Hyundai of St Augustine - Service Center

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May 20, 2025

Love the location and availability. Always have things fully explained to me Tunde has always been sooo helpful. Will continue to use Hyundai of st Augustine More

by mjcarter96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Scheduled oil change took over 2 hours. It should have taken 15 minutes. Really poor service. More

by rmargo1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickey mouse
May 20, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. This is not in line with our standards and our executive management would like to learn more about your experience to address your concerns personally and improve our processes. Our service and parts director , Joe King, can be reached directly at joeking@hyundaiofstaugustine.org. We appreciate your understanding as we continue to grow as an organization to better serve our valued guests such as yourself.

May 20, 2025

Non-welcoming, cold, receptions, and causing damage to my new venue when you served it for the first time, trying to transfer a tag to the the venue by choosing one of my past tags without consulting me and More

by LINDAB19441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. This is not in line with our standards and our executive management would like to learn more about your experience to address your concerns personally and improve our processes. Our General Sale Manager, Almir Durmic, can be reached directly at almir@hyundaiofstaugustine.org. We appreciate your understanding as we continue to grow as an organization to better serve our valued guests such as yourself.

May 16, 2025

I have already written twice on this subject. My last two times on this website I wrote how my Hyundai dealership has taken good care of me. More

by wtagee133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Merina is a detailed and always make sure to accommodate me with my busy schedule and does her best to answer all my questions I'm really impressed with her sincerity and effort to take care of my car! More

by danielconsults
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Dealer was able to get my vehicle in and repair it quickly. New facility is clean and well setup. More

by agrandpre
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Excellent service and attention. Excellent service and attention from Mirena. Excellent facilities. Mirena has taken excellent care of us More

by jcrv17
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirena Napier
May 10, 2025

Provide. D excellent professional and courteous service. I was very pleased with the service that I received and I would highly recommend Hyundai upstate Au More

by wng4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Easy to set appointment and good communication throughout process. Very friendly a Staff and were very fast More

by bclark27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Balaun
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Have. A problem with voice using navigation, has not been fixed. Staff friendly, polite, courteous, professional. Service advisor was very good will rec More

by mrfixitforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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