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Hyundai of St. Augustine - Service Center

3.8

166 Lifetime Service Reviews

2898 US Highway 1 S, St. Augustine, Florida 32086

166 Reviews of Hyundai of St. Augustine - Service Center

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April 29, 2009

"There are two people I would like to commend. First the..."

- smolicg

There are two people I would like to commend. First the manager Kirk Guillotte who when I called him to tell him my car would not shift out of drive, he walked me through how to use the shift release button and told me if it happens again to bring the car in. Within 5 minutes of speaking with him it happened again, but this time thanks to Kirk I was able to release it and drive directly to the Hyundai of St. Augustine service department. Kirk treated me with a great deal of respect. He was concerned and did not treat me like a 65 year old woman who who doesn't know what she is talking about. After a while William Jennings (the other person I would like to commend) came out and said it seems to be working now. They could not understand why it did not work before, but if it ain't broke don't fix it. 8 days later the very same thing happened. This time I was in my garage when it would not go out of gear. I called and was told to come in. When I did they assured me that this time they would not release the car to me until they found out what was causing this problem. True to their word, William found the problem and fixed it. I have had no trouble with the car since and feel confident that if I ever do have a problem these two gentlemen will back me up. Thank you, Gwen Smolik

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Recommend Dealer
Yes
Employees Worked With
Kirk Guillotte and William Jennings
April 06, 2009

"From the time I logged onto their web site and started my..."

- chayde

From the time I logged onto their web site and started my internet purchase process, through the final purchase of my Santa Fe and now to the service of my vehicle; this dealership and all who work there have been nothing but very helpful and friendly. I would definitely recommend this dealership to anyone wishing to purchase a Hyundai or have their Hyundai serviced.

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Recommend Dealer
Yes
Employees Worked With
Kurt
January 24, 2009

"I have bought & leased cars all my life this is the 1st..."

- hgoldin

I have bought & leased cars all my life this is the 1st time the experience was such that I go back just to say hello! The people are friendly and don’t mind spending time with me after they know I’m not in the market for a can for year’s to come. This car the Genesis is by far the best I’ve driven, and I’ve had them all.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Feliciano & Ryne Mallery
December 22, 2008

""Excellent Service From Excellent People" Most dealers..."

- TheGetter

"Excellent Service From Excellent People" Most dealers today have some sort of slogan or customer mission statement,but do they really live up to it? When St.Augustine Hyundai first opened earlier this year I deceided to give them a try instead of driving to my purchasing dealer in jacksonville for a oil change.First impression was that this dealer was going to give excellent service to its customers and at a fair price. Needless to say,I have never been back to the jacksonville dealer. No need! Because St.Augustine Hyundai does live up to it's motto!!!!! If you own a Hyundai and it needs service. I invite you to give them a try,like me you'll be glad you did.

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Recommend Dealer
Yes
Employees Worked With
Kirt,Joe & Team
November 24, 2008

"Everyone at Hyundai of St Augustine is very very helpful..."

- chayde

Everyone at Hyundai of St Augustine is very very helpful and always trying to be sure that things are convenient for the customer. I look forward to a having a very satisfactory experience each time service of my new vehicle is due with Hyundai of St Augustine.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe and Keith or Kevin(not sure of his name)
September 04, 2008

"WOW!! Talk about SERVICE!! I was on vacation and..."

- Rose

WOW!! Talk about SERVICE!! I was on vacation and someone recommended them for an oil change and service. Talk about quality service. I got an oil change for under $20.00!! Plus they did a basic check of everything else & my cars in great shape. I'll be back for this type of service, much friendly than where I originally purchased my car. They might be a little further of a drive, but QUTALITY SERVICE & not trying to sell me junk I don't need are well worth the drive. Ask for Joe, he was straight forward and got me in & out quickly. Thanks again guys..

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe
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