Hyundai of St Augustine - Service Center

I wish they would not have moved; the location is too far away from my home. away from my home. More

When we arrived, was greeted by Justin. I told him I preferred Danny. He said ok, it be a few, which I replied, no problem. Next thing I know, he comes back with his iPad and starts chec I told him I preferred Danny. He said ok, it be a few, which I replied, no problem. Next thing I know, he comes back with his iPad and starts checking me in. There were people behind me waiting, so, to not hold your other customers up. I let him go forward. I specifically told him, we were leaving on vacation, so to hurry the process, when oil change/tire rotation was completed, DO NOT SEND CAR FOR CAR WASH, PLEASE TELL TECHS NOT TO ADJUST MY SEATS AND MIRRORS just to pull in garage. He says, well they have to pull it in garage. Wow, I said I know, but I don’t think they need to change everything to pull in garage. I’m handicapped and re-adjusting everything, especially the seat, was difficult. It seemed to be taking an unusual amount of time, so I asked, and was told just about done. Well, it took time because the car was send to car wash and vacuum. Then, I go to get in vehicle, you guessed it, seat and mirrors all changed. Will this a stop me from continuing service here, NO, but when a customer makes specific requests, the requests should be granted. Danny, however, is extremely good and goes far beyond with great customer service. More

Friendly and informative. Would highly recommend them the wait time I was given was accurate. Would highly recommend them the wait time I was given was accurate. More

The scheduled service was performed as I expected it to be performed and it took a little bit longer than I expected it to take. Mirena kept me informed so that I knew what was happening. be performed and it took a little bit longer than I expected it to take. Mirena kept me informed so that I knew what was happening. More

Marina is the BEST! ! She is always there to help with anything that you need!! Always so bubbly and happy and make sure you are well taken care of!! 🩷 ! She is always there to help with anything that you need!! Always so bubbly and happy and make sure you are well taken care of!! 🩷 More

Danny was wonderful and I was treated well. Work was done on time and no surprises. Work was done on time and no surprises. More

The employees are really nice I feel like i'm at home Is the nice mechanics the nice mechanics More

Great dealership. I love their new location. Service staff are very friendly and helpful. A+ I love their new location. Service staff are very friendly and helpful. A+ More

The staff is very friendly plus their customer service is unbeatable! No complaints at all. unbeatable! No complaints at all. More

More room for service. The same professional and polite employees. Waiting room amenities can be improved. Refrigerator creamer and maybe donuts in the morning. Cookies th The same professional and polite employees. Waiting room amenities can be improved. Refrigerator creamer and maybe donuts in the morning. Cookies the rest of the day. More