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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,181 Reviews

1,181 Reviews of Hyundai of St Augustine - Service Center

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September 05, 2024

Fast and frendly. This should be optional field if you want me to participate in the future. More

by CAREYDPAFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 05, 2024

The service is great but the wait is long. I had to wait over two hours with a scheduled appt just to plug a tire. More

by bhall2610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words, candid feedback and 5 star rating. We are sorry the wait didn't meet your expectations and we will continue to work harder and smarter everyday to provide quality work in a more timely manner for our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 04, 2024

Nice people, nice facility, very accommodating. The service department is extremely helpful and thorough. A most pleasant experience. More

by NRG145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 04, 2024

Superb as always. If you want it done right Hyundia does it. Service staff is "Outstanding" and answer all questions thoroughly in a way that make it easy to understan More

by ARIES369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 04, 2024

Easy drop-off and easy pick-up. Facility was very clean and comfortable. Service personnel were friendly and informative. More

by richard@hullgroup.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Attentive service and very nice customer service. They work with you and appreciate your customer loyalty. More

by bkkivanyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Service was done in a quickly and I really like you new location which is much easier too get to. More

by JLP3332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Handled service with professionalism I was there for my first oil change . They also rotated tires and car wash . That’s good service . More

by gml1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 02, 2024

Modena Napier. Is a pleasure to deal with. She is knowledgeable, efficient, Answers all questions with a correct answer or says she will find out and get back to yo More

by MVVR96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Selph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Manucy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We look forward to exceeding your expectations on your next visit to provide a 5 star experience. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 01, 2024

Overcharged for fuel line part. Overcharged for install of part. Repair took too long. The vehicle exterior was returned dirtier than when brought in for service. The car was not wa More

by Stevesl47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None known
Sep 01, 2024 -

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received as this is not in line with our company culture and mission to provide exceptional service. We would like to learn more about your experience so that we may address your concerns as well as improve the experience for our valued guests such as yourself. We would be thankful if you could email your best contact information to our service director, Joe King, at joeking@hyundaiofstaugustine.org. He will reach out to you as soon as possible on Tuesday as we are closed on Labor Day. We sincerely appreciate your patience and understanding as we work harder and smarter everyday to improve as an organization.

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