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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
577 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 577 reviews

March 09, 2025

Walked in knowing what we wanted and. Talked to Todd about the Q50 new car promotion. No back and forth. Then sent to Esther to finalize everything. And I was out of there. More

by broska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're so glad to hear that Todd made the process straightforward and that Esther helped finalize everything quickly. It's great that you had such an efficient and smooth experience with no hassle. We appreciate your business and look forward to assisting you again in the future!

March 08, 2025

Micah has been pleasant, kind and helpful each time I’ve been in. I always get the feeling he is really trying to help and not just upsell services. More

by LYNDAREINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

INFINITI Roseville responded

Lynda, Thank you for sharing your experience! We're so glad to hear that Micah has consistently provided you with pleasant, kind, and helpful service. It's great to know that you feel he genuinely has your best interests in mind rather than just trying to upsell services. We truly value customers like you, and we'll be sure to pass along your kind words to Micah. We look forward to continuing to serve you!

March 08, 2025

Best vehicle dealer experience ever! David and Jeff were knowledgeable, courteous, and respectful. We will definitely patronize this location for our future vehicle needs, and confident More

by mrmom100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

INFINITI Roseville responded

Thank you so much for your amazing review! We're thrilled to hear that David and Jeff provided you with such a knowledgeable, courteous, and respectful experience. It's great to know that you were so impressed, and we truly appreciate your trust in us. We're excited to be your go-to dealership for future vehicle needs and appreciate your recommendation to others. We look forward to serving you again soon!

March 07, 2025

Good service. Good communication. Price was high, but overall I’m happy with the work. Thanks. More

by JEFFAKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear that you were happy with the service and communication. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing us!

March 05, 2025

I dropped my car off for an oil change, It was done quickly. Representative was friendly and courteous. More

by RENEE.LEE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

INFINITI Roseville responded

Renee, Thank you for your great feedback! We're so glad to hear that your oil change was completed quickly and that you had a positive experience with our friendly and courteous representative. We always strive to make every visit as smooth as possible, and it's great to know we met your expectations. If you need anything else, don’t hesitate to reach out—we’re here to help!

March 05, 2025

Customer service Was great. Dan was really informative. My car was done in a timely manner. More

by MIKEHEUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

INFINITI Roseville responded

Mike, Thank you for the 5-star review! We are so glad Dan was so helpful during your service visit. We look forward to continuing to assist you!

March 03, 2025

We purchased our second vehicle from Esther because of the outstanding experience we had the first time. She made the process smooth, professional, and enjoyable, ensuring we found the perfect INFINITI fo More

by TIMBOLAND
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
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Mar 04, 2025 -

INFINITI Roseville responded

Thank you for sharing your wonderful experience! We're so happy to hear that Esther made the process smooth, professional, and enjoyable for you again. It's great to know that you found the perfect INFINITI with her help. We’re also thrilled to hear that our service department lived up to the high standards you’ve come to expect. We truly appreciate your continued trust in us and look forward to serving you for many more years to come!

March 03, 2025

quality job with good customer service, nice communication. I have been received text message what is my car problem with my choice to fix. good to now the problem to fix. not pushing no preachi More

by ABENEZERS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

INFINITI Roseville responded

Thank you so much for your thoughtful review! We’re thrilled to hear that you had a positive experience with our team, especially with Dan. It’s great that the communication was clear, and that you felt no pressure while making your decision about the repairs. We always aim to provide transparent, respectful service so our customers can feel comfortable making the right choice for their vehicles. We appreciate you choosing us and are grateful for your kind words.

March 02, 2025

great service from Dan, everything dine as requested. new service location was much better than last location More

by karnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

INFINITI Roseville responded

Thank you for your kind words! We’re so glad to hear that Dan provided great service and that everything was done to your satisfaction. We’re also happy to hear that you enjoyed our new service location – we’re excited about the improvements and glad it made a positive difference for you. We look forward to the next time!

March 02, 2025

Dan always provides great service! This dealership is very professional. Scheduling is very easy to do. More

by WILSONANDASSOCIATES
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

INFINITI Roseville responded

Thank you so much for the kind words! We’re thrilled to hear that Dan continues to provide great service and that you find scheduling easy. We take pride in offering a professional and hassle-free experience, and it’s wonderful to know that it’s making a positive impact for you. We look forward to the next time!

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