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INFINITI Roseville - Service Center

Roseville, CA

4.6
53 Reviews

53 Reviews of INFINITI Roseville - Service Center

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January 17, 2022

Infiniti Roseville they always accommodate and give us great service and gets my vehicle back at a timely manner More

by cromartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor
Jan 18, 2022 -

INFINITI Roseville responded

Thank you for sharing your 5-star service experience with our team. We truly appreciate your business and always look forward to seeing you. Until next time, stay safe and healthy on the road.

December 15, 2021

I had a phenomenal experience per usual. Service was exemplary and no wait time to be addressed for service. I've owned 3 Infinities so far, my first then I bought 2 from this dealership. That is saying More

by J of ZrysMedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Phillips, Dylan Thayer
Dec 16, 2021 -

INFINITI Roseville responded

J, We just love seeing you come back time and again! We truly value you as a client and we look forward to the continued relationship.

December 06, 2021

Exelente trabajo. Servicio,demaciado profecional el personal que ne atendio. Gracias por su diponiblilidad para atenderme a tiempo. More

by Francisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

INFINITI Roseville responded

Valoramos su tiempo aquí en INFINITI Roseville. Gracias por la revisión de 5 estrellas.

November 30, 2021

Dan is the man in service. I have a 145k mile relationship across 3 different Infiniti cars. He makes taking the car in for service a pleasant experience. Highly recommend. More

by osrjeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

INFINITI Roseville responded

Thank you for the 5-stars! We are so happy to her Dan continues to take such great care of you. Wee truly appreciate your loyal patronage.

October 31, 2021

Service Advisors are completely knowledgeable and professional. Dealership treats me like part of their family More

by Bmoore6486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

INFINITI Roseville responded

You are part of the family! We truly appreciate you taking the time to share your positive experience with our service team. We look forward to being here for all your service needs.

October 07, 2021

Best service department by far. Kept me informed every step of the way.loved the video of my car’s condition! More

by roadkingman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Phillips, Dylan Thayer
Oct 08, 2021 -

INFINITI Roseville responded

We have the best clients like you! Thank you for taking the time to share your wonderful experience with our Infiniti team.

September 09, 2021

Very knowledgeable and kind. Before new ownership/management? (Not sure which) this dealership was less than desirable. Not anymore! Was a pleasure to work with Infiniti specifically Dylan. More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Sep 10, 2021 -

INFINITI Roseville responded

Thank you for the 5-star review! We truly value you as a client and look forward to the relationship ahead!

September 08, 2021

The service advisor was very knowledgeable and explained all the details to me , called my warranty company and got the approval for the work and I didn’t have to pay anything . More

by tahoe122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Sep 09, 2021 -

INFINITI Roseville responded

Thank you for the 5-stars! We truly value you as a client. Happy motoring!

September 06, 2021

From the moment I walked in the door, I felt welcome. Dan Chastain in the Service Department is a pleasure to work with. He went above and beyond ensuring my car needs were met. Dan is extremely professional More

by Mrs. Martel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

INFINITI Roseville responded

Mrs. Martel, Thank you for the 5-star review! We just love going above and beyond to ensure our clients have a good time with us. Wishing you many happy and healthy miles on the road!

July 31, 2021

Always provided with exceptional service. Punctual and professional every time car is serviced. Provided with estimate and cost was reasonable. Dylan made experience positive and very professional. More

by golden_galen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Phillips, Dylan Thayer
Aug 02, 2021 -

INFINITI Roseville responded

Thanks for the positive review! We just love providing our clients with exceptional service. If you need anything, we are one call away. Happy motoring!

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