"Charlie does an excellent job making sure the car is..."
Charlie does an excellent job making sure the car is repaired when the needs servicing. He made sure we were taken care of. Thank you
"Todd knowledgeable/helpful. Charles helpful/thoughtful."
Todd and Charles provided genuine customer service. My vehicle was purchased from a local dealership and still under warranty. Because of Todd and Charles, I finally received the service needed.
"Randy was amazing! Super helpful, informative, & patient...."
Randy was amazing! Super helpful, informative, & patient. Highly recommended him. Overall awesome team. Helped me get a low interest rate with okay credit! Love them
"I always dread purchasing a new vehicle, but the team at..."
- cynthia lyman
I always dread purchasing a new vehicle, but the team at Infinity Roseville were awesome! From the test drive with Ray to picking up the keys. They made purchasing my new Q50 so easy. The sales staff are friendly, knowledgeable and definitely went above and beyond to help me find the perfect car. Even after the purchase was completed, they were there to answer all my questions and make sure I understood all the features on my new car. Best experience ever!
"Wonderful customer service!!"
Charlie was very helpful and kind to replace my batteries in my Key Fob, with great customer service for my 2009 Infiniti Fx35. Truly appreciate the assistance! Todd was very helpful in the same way!! Highly recommend coming to this dealership!
"Very responsive, knowledgeable and kind service."
The service was prompt and skilled as well as done in less than the time promised. The car was detailed and washed and looked new.
I can't thank this dealership info for their amazing personal service and amazing staff!! Went above and beyond to help me in my car non-warranty predicament. From the verge of tears to the biggest smile ever. I was able to meet with GM Marco who truly cared about my car issue. I was treated like a VIP!!! I am now a proud new owner.of a 2019 Qx60!!
Charlie, Sarah, and Beckie and Marco...Thank you thank you thank you from the bottom of my heart!! I'm spreading the word to all family and friends.
Ana and Gus( woof woof)
"This is my 4th generation Infiniti!"
I scheduled my maintenance appointment with Charlie. Every time he takes great care of my car. I mentioned that it was time to make a change and I was considering a new Q50. With no pressure, Charlie indicated he would have a sales person speak to me, I met Sarah, what a nice person. gosh, This transaction went so smooth compared to my previous experience! I went for a test drive and within a short period, all negotiation was completed. I was very please with every step of my purchase. Between Charlie and Sarah, the Infiniti team provided excellent service from the beginning to the end!! Thank you so much!
Other Employees Tagged:
Great experience. Smooth check in and timely service. All work done to satisfaction. Nice area to rest. Staff was very nice. Wish them all the best.
"Professional and fair"
I have purchased 2 vehicles from this dealership within the past 8 months. I am a return customer because they gave me a fair deal and the sales people are professionals and straightforward. I would happily recommend this dealership to friends and family because I enjoy dealing with Blake.
Other Employees Tagged:
Blake Nero ,
Jeffrey Monioz ,