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INFINITI of Birmingham

Hoover, AL

5.0
1,184 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,184 reviews

October 06, 2026

Tiffany was a pleasure to work with. She was knowledgeable about the product and facilitated a smooth purchase. If you want someone personable - choose Tiffany! More

by Crissyharris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

INFINITI of Birmingham responded

Thank you for your wonderful review! We're thrilled to hear that Tiffany provided you with such a positive experience. Her dedication to our customers is truly exceptional. We appreciate your support and hope to see you again soon!

October 06, 2026

Tiffany at Infiniti of Birmingham deserves every one of these five stars! Buying a vehicle is a big decision, and having someone you trust helping you makes all the difference. Tiffany made me feel like my More

by lamarlockett82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

INFINITI of Birmingham responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Tiffany. She truly embodies our commitment to customer care. Enjoy your new Tahoe, and we appreciate your recommendation! We look forward to serving you again at Infiniti of Birmingham.

September 30, 2026

Michael was awesome to work with during the purchase of my new car. He was straightforward about the buying process and very flexible with my schedule, which can be hectic. Thanks again Michael! More

by mikefogg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

INFINITI of Birmingham responded

Thank you for your kind words! We're thrilled to hear that Michael made your car buying experience enjoyable and hassle-free. We appreciate your business and hope you love your new ride!

September 29, 2026

Michael Lee was amazing he really help my mom get in a car that she really wanted and that fit her. It has everything that she wants in it. He answered all of her questions and helped out very well. We More

by Jordan E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

INFINITI of Birmingham responded

Thank you so much for your kind words about Michael and our dealership! We're thrilled to hear that your mom found the perfect car! We pride ourselves on providing excellent customer service and a friendly atmosphere. We can't wait to see you both again soon! Drive safe!

September 29, 2026

Infiniti of Birmingham went above and beyond to make this buying experience what they should be, quick and easy. Mark and Tiffany were great to work with and felt like family! I highly recommend anyone looki More

by Derek.duffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2026

We have had a great experience so far with Infiniti of Birmingham!! Loving my new QX80 More

by michellelind23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

INFINITI of Birmingham responded

Thank you for sharing your positive experience with Infiniti of Birmingham! We're thrilled that you're loving your new QX80. Be sure to come back and visit us for all of your future automotive needs.

September 23, 2026

Love our new Infiniti QX60 If you want a vehicle. GO HERE NO hassel! Shout out to JJ and Mark for their professional and a pleasant buying experience! The most friendliest, knowledgeable team with N More

by lauraluwesley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacorius Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

lauraluwesley responded

Thanks guys! You're the best!

Sep 26, 2026 -

INFINITI of Birmingham responded

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team. It was our pleasure to assist you in finding your new Infiniti QX60. Wishing you many happy miles on the road ahead!

September 19, 2026

Infiniti of Birmingham is the only Infiniti dealership I will shop a new or used Infiniti. This is my second purchase at this dealership & the experience was top notch! My salesman, Michael Lee, really knew More

by MoMo Holley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

INFINITI of Birmingham responded

Wow! We are thrilled to hear that you had a top-notch experience at Infiniti of Birmingham and that Michael provided exceptional service. Thank you for choosing us as your preferred dealership and for recommending us to others. We appreciate your loyalty!

September 19, 2026

Michael Lee was very helpful in walking us through the process of buying our new Infiniti Things have changed since we bought a car and he made it a pleasant experience. More

by nrw2556
Recommend Dealer
Yes
Employees Worked With
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

INFINITI of Birmingham responded

Thank you for sharing your positive experience with Michael! We're thrilled to hear that he was able to make the car buying process a pleasant one for you. We'll be sure to pass on your kind words to him. Happy driving in your new Infiniti!

September 19, 2026

Everyone at the dealership was super friendly and welcoming! They are truly an honest dealership that wants the best for you! Michael Lee, my sales consultant truly made my car buying experience memo More

by Dba102804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

INFINITI of Birmingham responded

Thank you for your glowing review, Michael! We strive to make every car buying experience as transparent and hassle-free as possible. It's an honor to have you as a customer and we look forward to serving you for all your future car needs. Happy driving!