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INFINITI of Birmingham
Hoover, AL
905 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 905 reviews
April 08, 2024
Jason Dudley and the staff are welcoming and professional. They made the process so easy and made me feel comfortable! professional. They made the process so easy and made me feel comfortable! More
by Madison C.
Helpful April 02, 2024
Codie Freeman was an excellent representative for Infinity! He was super responsive to all of our questions and provided excellent assistance. He was very calming with no pressure during our decision Infinity! He was super responsive to all of our questions and provided excellent assistance. He was very calming with no pressure during our decision-making. He made me feel at ease during the negotiation and contract signing. He even personally delivered our new car to us on a Saturday! Infinity Birmingham - you have a gem in Codie Freeman! I am so excited to drive my beautiful new QX60! More
by Melanie Cox
Employees Worked With
April 02, 2024
Codie Freeman and the team at Infiniti are wonderful! They worked with me not once, but twice to get the best car to meet the needs of our family! Codie was very kind and patient as I worked through this They worked with me not once, but twice to get the best car to meet the needs of our family! Codie was very kind and patient as I worked through this process, and Shane along with the manager made sure we got the best deal for the money. I strongly recommend Infinity of Birmingham for your next car purchase! More
by Lisa
April 02, 2024
The very best customer service 10/10 ! We came to purchase, and we purchased nicely! We came to purchase, and we purchased nicely! More
by Glennrob3
Employees Worked With
March 30, 2024
Tiffany was wonderful to work with. She was so knowledgeable and accommodating. She also worked quickly to make it an efficient process. We are very happy. She was so knowledgeable and accommodating. She also worked quickly to make it an efficient process. We are very happy. More
by sherrytanthony
Employees Worked With
March 29, 2024
Customer service was excellent! ! We came for a vehicle and we did not leave without one! I recommend Keon Pettway as the guy to go too! 10/10 for sure ☺️ ! We came for a vehicle and we did not leave without one! I recommend Keon Pettway as the guy to go too! 10/10 for sure ☺️ More
by trynequab
Employees Worked With
March 29, 2024
I came with my grandparents to purchase a vehicle. I had a 10/10 services while waiting for them to purchase the car, by the snacks, drinks, and all. And now my grandparents are leaving the dealership I had a 10/10 services while waiting for them to purchase the car, by the snacks, drinks, and all. And now my grandparents are leaving the dealership in their dream car. More
by Taylorzb
Employees Worked With
March 28, 2024
In out quick! Tiffany was excellent salesperson and was very helpful throughout my buying process! Tiffany was excellent salesperson and was very helpful throughout my buying process! More
by jaschroeder5
March 28, 2024
The purchase of my Infinity QX50S was enjoyable. In the my past experiences buying cars from other dealers, I was very anxious and simply overwhelmed; however this was not the case with my salesper In the my past experiences buying cars from other dealers, I was very anxious and simply overwhelmed; however this was not the case with my salesperson Mr. Moore. He was very knowledgeable of the vehicle, patient, kind, and down to earth. I will recommend to all my family and friends Infinity of Birmingham. Angela More
by angelacoleman68
Employees Worked With
March 27, 2024
Pedro Moore went above and beyond to make sure that the process went smooth and as fast as possible. Thanks for everything. process went smooth and as fast as possible. Thanks for everything. More
by kcwillis969
