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INFINITI of Birmingham

Hoover, AL

5.0
1,160 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,160 reviews

August 12, 2026

I came from out of town to shop because we don’t have a local dealership. More

by pebblin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

INFINITI of Birmingham responded

Thank you so much for choosing our dealership for your out of town shopping needs. We are honored to serve you and provide you with a great experience. We hope to see you again soon!

August 07, 2026

Gerald Cooper of INFINITY of Birmingham is an outstanding salesperson! He is a consummate professional who displays the utmost professionalism and integrity. If you are in the market to buy and want to pur More

by sharon.brewer
Recommend Dealer
Yes
Employees Worked With
Gerald Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

INFINITI of Birmingham responded

Thank you for your kind words about Gerald! We are thrilled to hear that he provided you with exceptional customer service and made your car buying experience a pleasant one. We appreciate your recommendation and look forward to serving you again in the future.

August 02, 2026

Tiffany Williams gave us amazing and attentive customer service. The Birmingham dealership was very professional and a great experience! More

by leahavril08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

INFINITI of Birmingham responded

Thank you so much for your kind words, Tiffany! We're thrilled to hear that you had an amazing and professional experience at our Birmingham dealership. We strive to provide excellent and attentive customer service to all of our valued customers. We truly appreciate your support and hope to see you again soon!

August 02, 2026

Tiffany Williams provided an outstanding car-buying experience. She was consistent from start to finish, making us feel comfortable and valued throughout the process. She took the time to explain every More

by warelakeisher75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

INFINITI of Birmingham responded

We are thrilled to hear about your exceptional experience with Tiffany! We take pride in providing top-notch service and it's customers like you that make us love what we do. Thank you for choosing us and we look forward to serving you in the future.

July 28, 2026

Tiffany was incredibly consistent in keeping me updated on Infiniti’s modifications to the QX80 and also informed me about the upcoming QX65. She regularly checked in to ensure my satisfaction and inquired More

by ssetteja
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

INFINITI of Birmingham responded

Thank you so much for your kind words, we're thrilled that you had a fantastic experience with Tiffany! We hope you enjoy your new QX80 and look forward to serving you again in the future.

July 26, 2026

This is the 2nd QX80 we have bought from Tiffany. Our experience the first time was so great and we knew we only wanted to work with her for our most recent purchase. She is thorough, not pushy, ho More

by jpiell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

INFINITI of Birmingham responded

Thank you for your trust in us and for choosing Tiffany as your preferred salesperson. We are thrilled to hear about your positive experience and we truly appreciate your recommendation. It is our goal to always provide the best service to our valued customers. Thank you for choosing us for your Infiniti needs!

July 23, 2026

Tiffany was very helpful in showing me the vehicle I was looking for. If you are in the market for a vehicle call on Tiffany. More

by carol
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2026 -

INFINITI of Birmingham responded

Thank you for the kind words and recommendation! We are happy to hear that Tiffany provided excellent service and helped you find the perfect vehicle. We value our customers and always strive to provide the best car-buying experience. Thank you for choosing us and we look forward to working with you again in the future.

July 22, 2026

The staff is really nice and they all made sure that my husband and I enjoyed the visit. Our sales guy Mr Jenkins listened to me on what I was looking for and what I wanted in my vehicle. Thanks again More

by Robbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacorius Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

INFINITI of Birmingham responded

Thank you for your wonderful review! We are so happy to hear that our staff provided excellent service and Mr. Jenkins listened to your needs. We strive to make sure all our customers have a positive experience. Thank you for choosing us for your vehicle needs!

July 20, 2026

We had an amazing experience with Savannah! She was awesome! We drove from Mobile, AL, the vehicle we purchased was just as advertised online. Savannah went out of her way to make the process e More

by Nvjbingham1266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

INFINITI of Birmingham responded

Thank you for your glowing review! We are so glad to hear that our team member Savannah provided you with excellent service and that you are happy with your vehicle. We appreciate your business and look forward to serving you again in the future. Drive safe! 🚗✨

July 18, 2026

Savannah was knowledgeable and presented a variety of options for us to choose. She was very accommodating of my family when we walked into the dealership. She made the experience of buying a car hassle More

by Reggie Washington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

INFINITI of Birmingham responded

Thank you for your kind words! We are so glad that you had a positive experience with Savannah. We strive to make car buying hassle-free and are happy to hear that she was able to accommodate your family. We truly appreciate your business and hope you enjoy your new car!