INFINITI of Birmingham

We were greeted very quickly. Ray, our salesman was very polite and had a very calm demeanor, which is wonderful when purchasing a car. It was a very smooth experience. Ray, our salesman was very polite and had a very calm demeanor, which is wonderful when purchasing a car. It was a very smooth experience. More

Buying a car from Bham Infinity was an all around great experience!! Starting and ending with Tiffany Williams, my sales person. She dots every i and crosses every t before you even have time to ask. She experience!! Starting and ending with Tiffany Williams, my sales person. She dots every i and crosses every t before you even have time to ask. She is thoughtful of her client every step of the way. She never leaves you wondering as she walks through the entire process full of patience!! And not being a techy person…… I really needed this!! She totally wowed me when she called me in response to an inquiry I made thru Costco about a car. After hearing a description of the car I was looking for, she sent me 3 videos of cars on the lot that fit my description! She nailed it on the head. The videos were perfect!! So, I met her at the dealership to take a look myself. We went for a test drive. After a long day and narrowing it down to 2, she did not pressure me , but let me sleep on it. The next morning she drove one car and I drove the other to my house to make sure the car would fit into my garage. It did! My time with Tiffany was as if we were just hanging out together enjoying one another’s company. In the end, before I drove off the lot a VERY satisfied customer, she sat in my new car with me to make sure my phone was connected to the car, that all safety features were on and that I could navigate myself through the electronic side of the car. But thankful for my new friend😜! I cannot say enough good things about Tiffany and my experience with buying a new car from Infinity of B’ham!! It is such a friendly up beat environment where the people enjoy working together and pleasing their people. The Sales Manager, Julius, and Finance Manager, Luke, were just as patient with us and sealed the deal perfectly!! We spent more on the car than we had planned but it was worth every last penny of it!! And, before leaving, we enjoyed having an opportunity to grab some dinner boxes from Guthrie’s for Tiffany to share…… she (and many others) went the whole day without eating! Craziness! So dedicated!! She called me the next day so thankful that I was her customer!! If she only knew what a TRUE angel sent by God she was to me! I know I would still looking if it wasn’t for those 3 videos! More

Tiffany is the best she kept in contact I never felt so with a sales person like that. Her energy just made me feel like I had to do business with her very sweet kind heart person. If I had to do it again with a sales person like that. Her energy just made me feel like I had to do business with her very sweet kind heart person. If I had to do it again she’s the one I want. I feel like she is family cause she wants the best for hard working people. Good job Tiffany keep up the good work More

Tiffany and the whole team were great to work with I would definitely recommend Infiniti Birmingham. would definitely recommend Infiniti Birmingham. More

From the moment we walked in, it was great customer service from Tiffany! She’s so friendly, honest, and made the whole process easy and stress-free. I really appreciate how helpful and straight forwa service from Tiffany! She’s so friendly, honest, and made the whole process easy and stress-free. I really appreciate how helpful and straight forward she is. I’ve purchased vehicles in the past from other dealerships but NEVER had a Sale Consultant so friendly, helpful and honest (over the phone and in person). Answered all my questions without feeling rushed. If you’re looking for great customers satisfaction, I highly recommend Tiffany Wiliams! She made sure b4 I left I was completely satisfied with my deal. Thank you again! More

I couldn’t say Thank You enough for the service that I received from Tiffany Williams with Infiniti of Birmingham. The moment I stepped through the door, I felt at ease with her down to earth demeanor and received from Tiffany Williams with Infiniti of Birmingham. The moment I stepped through the door, I felt at ease with her down to earth demeanor and pleasant personality. She wasn’t anxious or pushy. During the recent purchase of my 2025 QX 60, Tiffany was professional, efficient, patient, and thorough. Her knowledge of the product made me confident in her ability; she was well informed of the features of my vehicle and spared no expense at showing me how to operate everything. There were so many helpful tips I would have not known about had she not spent the time to walk me through it. Tiffany made the buying experience pleasurable. I was educated on everything from my financing options, my choice of payment, my certified pre-owned vehicle warranty coverage, and my next steps to register my vehicle. The customer service was top-tier, I would recommend anyone to reach out to Tiffany Williams if they are interested in purchasing an Infiniti. She will treat you with respect and care; Tiffany has followed up with me since my purchase and seemed genuinely interested in my satisfaction with my purchase. Kudos to Tiffany Williams, Mark Mitchell and Julius Robinson for all their effort in making my purchase a happy one. More

Ray was great! !! Highly recommend him if you’re looking to purchase a vehicle! Five stars! !! Highly recommend him if you’re looking to purchase a vehicle! Five stars! More

Regi was a pleasure to work with. No pressure. He answered all our questions. We left with a new car and were completely satisfied. When we need to purchase another car we will call No pressure. He answered all our questions. We left with a new car and were completely satisfied. When we need to purchase another car we will call Regi first. More

My car buying experience at INFINITI of Birmingham was outstanding! While all of the employees were welcoming, professional, and knowledgeable; I had the great fortune to work with Gerald Cooper. Gerald m outstanding! While all of the employees were welcoming, professional, and knowledgeable; I had the great fortune to work with Gerald Cooper. Gerald made buying a car a dream! There was no pressure, everything I asked was answered and by the end of the experience Gerald felt like a friend. He really went above and beyond in all areas! Gerald even added a big bow to the top of my vehicle before we drove off the lot because he remembered a comment I had made to my husband regarding how I had always wanted that big red bow experience. Gerald Cooper was beyond fantastic to work with and I highly and happily recommend him to anyone looking to purchase a car! More

Great experience with Tiffany. My transaction was easy and got the vehicle I wanted. She was responsive and easy to work with. My transaction was easy and got the vehicle I wanted. She was responsive and easy to work with. More