Back

INFINITI of Birmingham

Hoover, AL

4.9
907 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Contact Dealership

1804 Montgomery Hwy S

Hoover, AL

35244

Directions

By Type

Showing 907 reviews

March 28, 2024

The purchase of my Infinity QX50S was enjoyable. In the my past experiences buying cars from other dealers, I was very anxious and simply overwhelmed; however this was not the case with my salesper More

by angelacoleman68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

INFINITI of Birmingham responded

Angelacoleman68, we are so pleased you enjoyed your visit to INFINITI Of Birmingham! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 30, 2024 -

angelacoleman68 responded

Thank you for your kindness, patience, and knowledge of the purchase of my new Infinity QX50S. My family and I are thoroughly enjoying my new ride. Once again, thank you.

March 27, 2024

Pedro Moore went above and beyond to make sure that the process went smooth and as fast as possible. Thanks for everything. More

by kcwillis969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

INFINITI of Birmingham responded

Hi Kcwillis, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2024

Tiffany Williams is a true asset to Infiniti of Birmingham. The experience was easy and amazing. More

by sthompson1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

INFINITI of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2024

Tiffany outstanding sales consultant. Very courteous, intelligent, and knowledgeable about the inventory. Highly skilled sales consultant, which made my purchase very pleasurable. More

by Rodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark general sales manager outstanding 5 stars
Mar 26, 2024 -

INFINITI of Birmingham responded

Hello Rodney, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 22, 2024

Sales consultant Tiffany Williams outstanding, enthusiastic, knowledgeable, and very easy to work with. This was by far, my best car buying experience. More

by Rodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

INFINITI of Birmingham responded

Rodney, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2024

I went to get an oil change and tire rotation but after talking to the professional service tech a few other sevices were suggested and Idid not regret the visit Thanks ! Job well done in a timely manner More

by teecandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Corretti
Mar 26, 2024 -

INFINITI of Birmingham responded

Teecandy, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2024

We had a great experience. Our salesman Pedro Moore was very knowledgeable and very easy to talk to. He found my wife exactly what she wanted. I would also like to thank the Ge More

by jakki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

INFINITI of Birmingham responded

Hello Jakki, thank you; we appreciate your feedback! Thank you again for leaving us this response!

March 11, 2024

Hands down, one of the absolute best salesman I've ever encountered. His attention to detail and his professionalism is top notch. I would recommend him to any individual looking to purchase a vehicle from More

by Huntelove40
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

INFINITI of Birmingham responded

Huntelove40, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of Birmingham! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2024

I had the pleasure of working with Codie Freeman during my recent car purchase. The experience was exceptional from start to finish. Codie demonstrated professionalism, knowledge, and dedication through th More

by jasonwilson4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Codie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

INFINITI of Birmingham responded

Jasonwilson4, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of Birmingham! Thank you so much again for your feedback! We hope you have a great day!

March 09, 2024

I had the pleasure of purchasing a car from Tiffany ant INFINITI and the experience exceeded all expectations. From the moment I walked into the dealership, she greeted me with warmth and professionalism. More

by Diego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

INFINITI of Birmingham responded

Diego, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.