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INFINITI of Birmingham
Hoover, AL
1,079 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,079 reviews
June 13, 2025
It was a pleasure having Ms. Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skil Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skills. She was very attentive to the details and went above and beyond to ensure we were pleased with our vehicle purchase. I will highly recommend her. Th More
by gregernestine
June 13, 2025
They have an in store leader board and I understand why Tiffany is the best! I enjoying working with her to find my new car! Tiffany is the best! I enjoying working with her to find my new car! More
by Alexander T
Employees Worked With
June 04, 2025
Tiffany was a pleasure to work with. She was attentive, helpful and friendly. Her and my wife talked like they had been friends for life She was attentive, helpful and friendly. Her and my wife talked like they had been friends for life More
by williamscottnix
Employees Worked With
May 26, 2025
Tiffany Williams was very knowledgeable answered every question we had about the purchase of my 2025 QX60. She won us over to Infinity. The whole dealership made our car purchasing experience pleasant. Oh question we had about the purchase of my 2025 QX60. She won us over to Infinity. The whole dealership made our car purchasing experience pleasant. Oh they also treat Veterans with respect. More
by Lorieblanchard1965
May 25, 2025
Tiffany is the best. She went above and beyond to help with our purchase. We were online shoppers and she made the process enjoyable. She went above and beyond to help with our purchase. We were online shoppers and she made the process enjoyable. More
by Zadaalexis12
May 23, 2025
Impressed with his skills and knowledge. Great customer service, personable and friendly. We worked with Luke getting all the financing finalized. He was quick and organized a great part of Great customer service, personable and friendly. We worked with Luke getting all the financing finalized. He was quick and organized a great part of the Infinity team. More
by Monts
May 22, 2025
Tiffany was amazing and great to work with. I had a great experience at Infiniti of Birmingham! I had a great experience at Infiniti of Birmingham! More
by mzh0014
Employees Worked With
May 16, 2025
Regi is a man of character and his word is good. Works to get you in the ride thats right for you and your budget. Been around a lot of sales people and he is head and shoulders above them all. Works to get you in the ride thats right for you and your budget. Been around a lot of sales people and he is head and shoulders above them all. More
by joeepperson61
Employees Worked With
May 14, 2025
The salesman was awesome from the moment I spoke with him. He went above and beyond with a personalized video and made sure I was comfortable the entire time. Ask for Chris! him. He went above and beyond with a personalized video and made sure I was comfortable the entire time. Ask for Chris! More
by Nat
May 11, 2025
Today was a great day! I knew I wanted an Infiniti QX80, but I did not know meeting Malik would make it happen! He was patient, as I was torn between the various options, I I knew I wanted an Infiniti QX80, but I did not know meeting Malik would make it happen! He was patient, as I was torn between the various options, I mean, torn! However, he let me take my time with each option! My husband and I were very pleased with his professionalism and honest feedback. He answered all my questions and encouraged me to take my time. As my husband said, this was a huge decision for me: Get what you wanted! So, to all those looking, top-tier service is at Infiniti Birmingham with Malik as your salesman. You can’t go wrong! More
by adwillsmith
