INFINITI of Birmingham

It took me a while I met Karen 3 years ago when I test drove a new QX80. Life happened and I never bought a vehicle . I kept looking and trying to decide what to bu I met Karen 3 years ago when I test drove a new QX80. Life happened and I never bought a vehicle . I kept looking and trying to decide what to buy. I really wanted a QX80 for the towing ability and passenger space, but was also considering a Toyota Sequoia, Tahoe or Surburban. Karen and I emailed a few times over the 3 years and was always very patient with me. June 14th, 2019 I stopped by Infiniti of Birmingham to see what was on the used lot but had no intentions of buying a vehicle that day. Karen walked out of the showroom and patiently showed me the used QX80s. I found a '16 QX80 that met my needs and bought on the spot. I would highly recommend her. More

Fluid process Kyle Roberts and everyone we dealt with was pleasant, friendly and extremely helpful. They went above and beyond, and we are loving our new vehicle. W Kyle Roberts and everyone we dealt with was pleasant, friendly and extremely helpful. They went above and beyond, and we are loving our new vehicle. We appreciate you and the simplicity of the whole process. Highly recommend Kyle. No playing around, straight forward experience and we have the vehicle we wanted and a price we wanted to pay. More

Infiniti of Birmingham ... Just Class Had the privilege of working with Kyle Roberts on this purchase. Kyle helped me with my last Infiniti as well. He has ALWAYS done a great job working Had the privilege of working with Kyle Roberts on this purchase. Kyle helped me with my last Infiniti as well. He has ALWAYS done a great job working with me. He has always stopped what he was doing to serve me and be a MASTER at Customer Service. I texted him this time saying "I was pulling up" and there he was waiting at the door. I do not have enough words I can write to show the proper gratitude when working with Kyle. He has always been a professional, and follows up on the principle of: Follow Up and Follow Thru! Infiniti of Birmingham has a true 5 STAR of a professional and person with Kyle Roberts! More

Great Customer Service Stopped by the dealership for a test drive with no intention of purchasing on that day. But Josette worked to find a vehicle with all my wish list ite Stopped by the dealership for a test drive with no intention of purchasing on that day. But Josette worked to find a vehicle with all my wish list items, a price we agreed on, and let me take home my new QX50 even though I didn’t have checkbook with me. Joel and Dana were both friendly and helpful. Karen was great at explaining the features. And everyone was sweet to my 7-year-old grandson who happened to be with me. Overall great customer service! More

Above and Beyond I struggle with financial hardship and I walked into the dealership concerned about how I was going to manage to get into a new lease. Through team e I struggle with financial hardship and I walked into the dealership concerned about how I was going to manage to get into a new lease. Through team effort and with great compassion, Kyle Roberts and Joel Garcia were able to get me into a car. There aren’t words to express my great appreciation for their efforts. More

Excellent Service! The service was professional and pleasant! Whenever I called with inquiries about a particular vehicle my sales agent always followed up with me in The service was professional and pleasant! Whenever I called with inquiries about a particular vehicle my sales agent always followed up with me in a timely manner. Josette you made my purchasing experience great! I love my QX50? More

Easy to work with!! Barry was easy to work with and was helpful in all areas of the process! I would highly recommend asking g for Barry to help you purchase a new car! Barry was easy to work with and was helpful in all areas of the process! I would highly recommend asking g for Barry to help you purchase a new car! More

Great experience with Kyle Roberts!! Just purchased a new QX80. Kyle was very easy to work with, knowledgeable and courteous. Next time we are in the market, he will be the person we lo Just purchased a new QX80. Kyle was very easy to work with, knowledgeable and courteous. Next time we are in the market, he will be the person we look for!! More

Josette was awesome! Go see Josette for a great experience! She will find you what you want! Infiniti of Birmingham made the purchasing process painless and easy! Quickes Go see Josette for a great experience! She will find you what you want! Infiniti of Birmingham made the purchasing process painless and easy! Quickest purchase I’ve ever made! More

Easiest car shopping experience ever! Mr. Dudley made this experience absolutely the best it could be. It was completely stress free and the environment was very low key and laid back. The Mr. Dudley made this experience absolutely the best it could be. It was completely stress free and the environment was very low key and laid back. They worked with every request we had and I am thrilled to be in my new Infiniti! More