INFINITI of Clarendon Hills

First Time Buyer It was my first time buying a car and Bob Polanek was very helpful. He knew a lot about the car and was able to show me all the features it has. It was my first time buying a car and Bob Polanek was very helpful. He knew a lot about the car and was able to show me all the features it has. More

Great experience I get a new car every three years and dread the process, so much that I'm almost never as excited as I should be about my new car. Rishi is hands down I get a new car every three years and dread the process, so much that I'm almost never as excited as I should be about my new car. Rishi is hands down the best person I've worked with. He was quick to reply, extremely professional, and took the time to make sure I was comfortable with the deal and excited about my new car. He even saw that I left some belongings in my trade-in and held them for me. Great people in this dealership but I'll share Rishi's name with anyone I know looking for a car. More

The best Customer Experience I ever have Excellent customer experience all across the organization, I mean, from the front desk to top management. Everyone was very helpful, understanding ou Excellent customer experience all across the organization, I mean, from the front desk to top management. Everyone was very helpful, understanding our requirements and giving us the best options to fulfill our needs. Our appreciation to Joe, Bob, Jacob, and the full staff of Infiniti of Clarendon Hills. More

Top Notch Customer Service and Prices Bob Polanek personifies Infiniti Clarendon Hills with his top notch customer service and making sure he gets his customer the best deal. He also went Bob Polanek personifies Infiniti Clarendon Hills with his top notch customer service and making sure he gets his customer the best deal. He also went above and beyond to be available after the purchase for any questions or follow-ups. I'd highly recommend Bob and Infiniti Clarendon Hills. More

Know How John was right on Point and knows exactly what we are asking for. Wife is happy with the vehicle and impressed with the sale/service John was right on Point and knows exactly what we are asking for. Wife is happy with the vehicle and impressed with the sale/service More

car buying After some research and a few emails, was able to speak with Greg over the phone about purchasing a car. He was very helpful and knowledgeable. He exp After some research and a few emails, was able to speak with Greg over the phone about purchasing a car. He was very helpful and knowledgeable. He explained the options I have and the steps I need to take to get approved to purchase the right car for me. Will definitely purchase a car with him. More

Good Experience Picked up a Q50 at the year end sale, John was great he answered all my questions patiently and we worked out a solid deal in a relatively short perio Picked up a Q50 at the year end sale, John was great he answered all my questions patiently and we worked out a solid deal in a relatively short period of time. I appreciated the low pressure sales approach and smooth buying process. More

Used car Great people over there! Very nice and professional didn’t try to sell me extras I didn’t want. Thanks Andreas for all your help. Great people over there! Very nice and professional didn’t try to sell me extras I didn’t want. Thanks Andreas for all your help. More

Great experience, but have constructive feedback I was in the market for a vehicle and had a long string of sleazy dealership experiences from Nissan Autobarn of Evanston and Grossinger Kia - DO NOT I was in the market for a vehicle and had a long string of sleazy dealership experiences from Nissan Autobarn of Evanston and Grossinger Kia - DO NOT go to those places. I was being seen as a number there and had very little time with the cars. The salesman spent more time with what my pocketbook could offer. These dealerships also did a negative number of wrong doings on my credit, which wasn't great to begin with. INFINITI of Clarendon Hills was a recommendation to me from a colleague for quite some time, and each time I stated that I didn't want a luxury car - can't afford, but cool to have. After having my string of bad experiences, I was talked into working with them. My colleague actually helped formulate the deal, as that was also a pain point for me. INFINITI of Clarendon Hills immediately asked if I wanted anything to drink. We spent a lot of time with the car (2015 Kia Optima). My overall experience was really great and they worked with my credit situation and got me the best deal I've ever received (for my situation). After spending about 4 hours at the dealership, I drove away with the car - happy as ever. However, while engine was pretty much new with only 28,700 miles - it really needed better tires and brakes, which I later realized. I wish I had asked them to service for those. I also wish they had just made sure the car was set to go. The price of my car was a fraction of what they'd get for an Infiniti, so I don't understand why the brakes and tires were neglected, so the car wasn't entirely 100% up to date. They could say, "Well, we aren't a Kia dealership", however, they ordered a Kia license plate holder as it was required by law, and installed that just fine. Brakes and tires will have to be a service to get done in the near future. That is my only complaint, prompting my 4 of 5 stars. I'm mad at myself for not asking about it, but I do wish they had just done that work - the rest of the car was spotless. In closing, the car is really very nice - nicer than I anticipated to get. It almost looks brand new. If it weren't for the brakes and tires, I'd consider it brean new, basically. More

Very helpful John was very helpful in our search for a used vehicle. He understood our needs and budget so he was able to locate a few cars that were in our price John was very helpful in our search for a used vehicle. He understood our needs and budget so he was able to locate a few cars that were in our price range. Afterwards, him and his manager stayed late to make sure that we reached a price that we both agreed on. More